Aaron Ford of Escondido - Service Center

I don’t know what happened to this dealership. Used to be top of the line . They just text you instead of calling you about your car to tell what’s going on with it or even give updates . Tech ser Used to be top of the line . They just text you instead of calling you about your car to tell what’s going on with it or even give updates . Tech service never answers their phones . Makes me really want to go to another dealership More

I have already addressed the negative issues I experienced. I was dissatisfied with the number of times I had to return to have one issue resolved. It should have been resolved the first time. experienced. I was dissatisfied with the number of times I had to return to have one issue resolved. It should have been resolved the first time. More

My car had a transmission problem they could not even fix it and they are telling me your car is already fixed. That’s disappointing I’m driving I can see it . There is a transmission problem. They didn’t ev it and they are telling me your car is already fixed. That’s disappointing I’m driving I can see it . There is a transmission problem. They didn’t even fix it . Just told me drive like that. When It’s a stop ! done we can’t fix it.! More

Awesome job kept me informed on my truck the entire time including videos. Dropped off and picked me up at home including videos. Dropped off and picked me up at home More

The only thing twice that I when they do not have a cup of coffee and water 🥱 the rest is very good service. of coffee and water 🥱 the rest is very good service. More

Outstanding customer service. The work was completed on time. Great communication. I knew the status of repairs at all times. The work was completed on time. Great communication. I knew the status of repairs at all times. More

Miguel was very professional and polite. He maintained communication with me regarding competition of service. He maintained communication with me regarding competition of service. More

The service dept did a great job and the videos were very informative. They instilled confidence that all items on the checklist were accomplished. informative. They instilled confidence that all items on the checklist were accomplished. More

Friendly staff that provided good communication via text email and phone calls. Also appreciate the video showing the work being done email and phone calls. Also appreciate the video showing the work being done More

adhered ti service date, received video showing my car and the work performed, provided courtesy ride, answered questions, and even washed the car. and the work performed, provided courtesy ride, answered questions, and even washed the car. More