Aaron Ford of Escondido - Service Center

I towed the vehicle in myself, towed it to the back lot without assistance. During the 2 weeks it was there horrible communication, when they finally gave a theory on what was wrong on Thursday and the c without assistance. During the 2 weeks it was there horrible communication, when they finally gave a theory on what was wrong on Thursday and the cost I declined the repairs. Told them we wouldn't proceed and I wanted to pick the car up. No reply, on Monday I called and was told it was Jermans day off. On Tuesday when I finally spoke with Jerman told him I'd be down to get the car but didn't make it until Wednesday. Car wasn't ready, they hadn't even processed the basics like mileage so it took 30 mins before the car was brought to the service drive. Then they all watched me push the vehicle onto the tow dolly by myself. Lastly another thing that bothered me was everytime I call in to the local dealership it's answered at a central location who kept telling me they had no record of my vehicle only my other vehicle. More

Got me in and out in less than 90 minutes and let me know I need to brakes and rotors so I can get them fixed. know I need to brakes and rotors so I can get them fixed. More

I didn’t have an appointment for an oil change. Luis Ortiz got my truck in for service. And it was completed quickly. Luis Ortiz got my truck in for service. And it was completed quickly. More

Positive interactions and clean Friendly and helpful. Work was done on time. Would come again Work was done on time. Would come again More

Been going to this location for over 29 years Always been satisfied with the service been satisfied with the service More

They were polite and got me am Uber to get home. It wasn't too complicated. It wasn't too complicated. More

Most service writers are nice. Held my car for 4-5 days to be be told nothing was wrong although same problems persist. Feel like I was just pushed out and no one took the time to Held my car for 4-5 days to be be told nothing was wrong although same problems persist. Feel like I was just pushed out and no one took the time to inspect the issues. More

Poor service, hard to get response to messages. Miguel was excellent and tried his best, unfortunately car was teturned in bad shape after service Miguel was excellent and tried his best, unfortunately car was teturned in bad shape after service More

I have a 19 foot RV on a Ford chassis. I was very happy to find out they were willing to service the vehicle; no Ford dealers in my area (Murrieta) were willing to help me out. The dealers I was very happy to find out they were willing to service the vehicle; no Ford dealers in my area (Murrieta) were willing to help me out. The dealership is easy to get in and out of. They were fast. They run a professional service. I was pleased with my dealings with this business. More

Gosch was not prepared for a recall on my truck. I had to ask them about. They did not have the part so they needed to be order. They said the parts would have came 2 fridays ago and I have not he I had to ask them about. They did not have the part so they needed to be order. They said the parts would have came 2 fridays ago and I have not heard from them since. More