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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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May 17, 2023

Great service. I pulled in with a battery issue mid day on Saturday with no appointment. Miguelangel Letva took care of the whole situation. I drove off with a new More

by Lorisstory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguelangel Letva
May 18, 2023 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear that Miguelangel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

May 16, 2023

Last two times I was in for a oil change Staff was professional and courteous. More

by maida0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Jake Pool
May 17, 2023 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

May 15, 2023

I had a charging issue with my Mach E, went to 3 different dealerships was told they couldn’t help me, went to Gosch and they solved the problem right away. Give them 5 stars!!!! Michael Clark ser More

by alharagely1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark
May 16, 2023 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Escondido, we look forward to having you as a valued customer for many years to come! Mike Tinsley Service Manager

May 15, 2023

Everyone is very friendly. Would highly recommend. Josh Jamison is the best sales rep at the dealership More

by carltonpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jamison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viktor Mazurenko
May 16, 2023 -

Aaron Ford of Escondido responded

Thanks, Carlton, for sharing about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

May 11, 2023

I was extremely disappointed in the fact that I brought my vehicle in for a broken axle bolt which turned out to be a recall that I had no notification of. Something like that could have been catastrophic More

by wking@kitchentuneup.com
Recommend Dealer
No
May 14, 2023 -

Aaron Ford of Escondido responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mike Tinsley Service Manager

May 11, 2023

The staff were very courteous and accommodating. I highly recommend this dealer for any service your vehicle might need. More

by judith.760
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Shannon Medina, Jerman Rodas, Viktor Mazurenko
May 12, 2023 -

Aaron Ford of Escondido responded

Judith, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

May 09, 2023

Friendly and knowledgeable Fast friendly and knowledgeable. I got an oil change, recall completed and four new tires. The service was fast and a car wash also all was appreciated. Thank you More

by Luan Greco
Recommend Dealer
Yes
Employees Worked With
Mike
May 09, 2023 -

Aaron Ford of Escondido responded

Luan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

May 08, 2023

Service great, however truck didn’t get washed. and I never got a call that tire sensor was in. More

by robertchrisosteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
May 08, 2023 -

Aaron Ford of Escondido responded

Robert, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

May 08, 2023

Mike Clark service advisor was tremendous and Micha was also terrific in helping me with my Ford Mach-e. More

by peteg1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark
May 09, 2023 -

Aaron Ford of Escondido responded

Pete, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

May 08, 2023

I had a great experience in the dealership. I’ve arrived at the scheduled time and was met immediately by Viktor. He prepared everything very fast and I went to waiting room. It has complimenta More

by Andrei Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
May 09, 2023 -

Aaron Ford of Escondido responded

Andrei, Thank you so much for your excellent review! We are so glad that Viktor had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

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