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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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June 07, 2023

Awful awful awful awful awful awful awful awful awful awful awful awful awful awful a More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Tinsley, Shannon Medina, Jerman Rodas, Viktor Mazurenko
Report | Print
Jul 08, 2023 -

Aaron Ford of Escondido responded

Sorry to hear that your service wasn’t satisfactory, I would like to hear more about what happened if you are available to talk? I would like an opportunity to make it right for you. Please leave me a telephone number to reach you at. Mike Tinsley

June 07, 2023

Great service. Regularly kept me updated, and seamless delivery and pickup without any delay. Included a free exterior wash too, which I can say none of the SF Bay More

by JAMESSABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark
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Jun 08, 2023 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

June 01, 2023

They were very welcoming and helpful. Took care of the service in a timely matter. Great job. More

by WILLIAM.J.ARNOLD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No on list
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Jun 01, 2023 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience, William! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

June 01, 2023

Mike Clark was great, very efficient. I wish it did not take so long to get an appointment. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark
Report | Print
Jun 01, 2023 -

Aaron Ford of Escondido responded

Thanks, John! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

May 31, 2023

Neither of the issues I brought the vehicle in for were resolved and they only offer Kia Soul loaners from Enterprise down the street. More

by Somedude87
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Jun 01, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing about your experience with Gosch Ford Escondido. We are sorry that we fell short of your expectations and apologize for any inconvenience. Please don't hesitate to reach out if you need any further assistance, we're always happy to help. Mike Tinsley Service Manager

May 30, 2023

Wonderful staff and the parts department is always helpful and considerate in finding you what you're looking for. More

by JB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Seiber, Jake Pool
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May 31, 2023 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

May 27, 2023

Prompt responses and very professional from Victor throughout the process and thorough repairs by the mechanics. More

by szemfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Martinez, Ricardo Durazo, Danny Meraz, Mike Tinsley, Shannon Medina, Tony Salce, Jake Pool, Jerman Rodas, Viktor Mazurenko
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May 29, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

May 26, 2023

The service was excellent getting me in and out with a complicated problem. Each step my expectations were exceeded.. More

by stever4569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark
Report | Print
May 29, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

May 25, 2023

This is a great place to take you vehicle to get it serviced. Very friendly staff More

by spencersebastian92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Shannon Medina, Jerman Rodas, Viktor Mazurenko
Report | Print
May 26, 2023 -

Aaron Ford of Escondido responded

Spencer, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

May 24, 2023

Complete and efficient service. Great communication and very friendly staff. Work was completed as requested and recommended optional services. More

by john.schmit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ortiz
Report | Print
May 25, 2023 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, John, please let us know. Mike Tinsley Service Manager

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