Aaron Ford of Escondido - Service Center
Escondido, CA
1,221 Reviews of Aaron Ford of Escondido - Service Center
Fast and friendly service Easy to get appointment and Fast and friendly service Easy to get appointment and great environment for waiting on site Profesional and smile people working during my visit t Fast and friendly service Easy to get appointment and great environment for waiting on site Profesional and smile people working during my visit to enjoy More
Alex the service gentlemen who i dealt with was very helpful and professional. He looked over past service records and let me know everything had been done correctly to that point. He recommended what i helpful and professional. He looked over past service records and let me know everything had been done correctly to that point. He recommended what i needed know and did not push unneeded service. He had a mechanic look at a problem and the mechanic was able to fix it on the spot at no charge. I had been hesitant to go to a dealership as i had heard many bad comments. But this was a great experience and i will continue with Gosch. More
I like leaving reviews on service, not the sale. Alex was willing and able to help me out, answer my questions and took care of everything we spoke about. Never made me feel like an inconvenience. willing and able to help me out, answer my questions and took care of everything we spoke about. Never made me feel like an inconvenience. More
Words can’t begin to describe the support and service we received for an emergency situation. We’re far from home and couldn’t have asked for more received for an emergency situation. We’re far from home and couldn’t have asked for more More
“The Shannon” is the best service advisor. A true professional. She made everything happen on time and kept me informed the entire way. I would highly recommend Ghosch Ford service department and esp professional. She made everything happen on time and kept me informed the entire way. I would highly recommend Ghosch Ford service department and especially Shannon. More
Awesome place. Great service and even better people. I would never take my car to anybody else. Prices were on point with other places I have been. Great job guys. would never take my car to anybody else. Prices were on point with other places I have been. Great job guys. More
First Visit Brought my vehicle in for a routine oil change and a tire rotation. My appointment was for 10:30a.m. but I arrived a little after 10:00a.m. They took Brought my vehicle in for a routine oil change and a tire rotation. My appointment was for 10:30a.m. but I arrived a little after 10:00a.m. They took my car promptly to the service area and was told that it would be ready in about an hour. After an hour and a half, I was informed by the service advisor that the car was ready but she needed to do the "paperwork." once informed that the car was ready I was directed to wait outside where I waited nearly another 30 minutes. I think that a simple oil change and tire rotation should not require a 2 hr. wait. Also. there was oil or grease marks from the mechanics shoes in the interior portion of the door. More
Each time I’ve had my truck in for service has been a great experience. If I leave it for the day, I get a call when it’s finished and it is serviced and washed, ready to go. When I’m in a bit of a hur great experience. If I leave it for the day, I get a call when it’s finished and it is serviced and washed, ready to go. When I’m in a bit of a hurry, I make an appointment for the day and time and the work is done quickly and right More
Poor Quality of Work I brought in my truck which I purchased from Gosch Ford Hemet for a complimentary oil change. After receiving my vehicle after the service, I ran a f I brought in my truck which I purchased from Gosch Ford Hemet for a complimentary oil change. After receiving my vehicle after the service, I ran a few errands and then ultimately went home after about two hours. Upon my arrival, I noticed a large oil leak under the truck. I checked the oil plug nut and discovered it had never been tightened....it was completely loose and ready to come off. The undercarriage was covered in oil splatter. I tightened the oil plug nut myself and cleaned the undercarriage which took me quite a bit of time. I am completely dissatisfied and disappointed with the quality of work I received for such a simple service. This is completely unacceptable for a dealership who boasts quality service and maintenance. More
5 stars Courteous, friendly and professional Took my sons Toyota 4Runner in for free first service. The staff was very friendly and got my car when promised. Courteous, friendly and professional Took my sons Toyota 4Runner in for free first service. The staff was very friendly and got my car when promised. Also provided Lyft to get me to the gym and back. More