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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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March 31, 2021

The staff were all so Friendly and courteous to my needs. Thank you for helping me stay on top of my services from here on out. More

by No one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Apr 01, 2021 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Diiullo Service Manager

March 31, 2021

All around great service and fast! I am very happy with it. I wish I was better with names who helped me but it doesn't matter everyone was fantastic. More

by kaylarr66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua?
Apr 01, 2021 -

Aaron Ford of Escondido responded

It has been a pleasure serving you, Kayla. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Tony Diiullo Service Manager

March 31, 2021

Shannon in the service department was friendly, helpful and kept me informed on status of repairs being done. Thank you Shannon for all the help. More

by matthew.aguirre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business, Matthew, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Tony Diiullo Service Manager

March 31, 2021

All went smoothly with service. The service rep, Cameron Foster was very friendly and knowledgeable. He also returned my vehicle at the time promised.Thanks More

by Ron Lister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep Cameron Foster
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you so much, Ron, for your excellent review! We are so glad that Cameron had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Tony Diiullo Service Manager

March 31, 2021

George Lorence and Shannon Medina are the best to work with hands down. I will always buy at this Dealer. Thank you for the help with the warranty repair. More

by BSknu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lorence Shannon Medina
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you for the kind words for George and Shannon in our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Tony Diiullo Service Manager

March 31, 2021

Needed to get normal service done, oil change, tire rotation, initially they didn't rotate the rear tires on my 2019 F350 Dually, turned out to be confusion with the service tech. But Tony the service More

by STEVE.HORST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Van
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you for your business, Steve, and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Diiullo Service Manager

March 31, 2021

Great customer service experience. I was told my vehicle being serviced would take two hours, got it back in 1.5. Great COVID protocols in the waiting area. More

by Cooterjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Tony Diiullo Service Manager

March 31, 2021

I tried to buy a car four times, each time there was no follow up. I don’t think they want to sell cars. I was supposed to receive a call on Monday which I never did. This is very typical of this dealersh More

by bruceab.email
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sean Sweeney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Aaron Ford of Escondido responded

Thank you for speaking with me today Bruce. As we discussed I will be addressing this with the employees you mentioned. Have a great day! Matt Gosch, General Manager

October 22, 2020

The best ever I wil recommend I been myself costumer for 18 years always satisfied w the service and the friendly staff and the snacks machines love it there easy financing and any car good insurance good c More

by miriam45espino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Escarrega
August 19, 2020

"5" Shannon is a true professional. Very much a people person. Her excellent service was overshadowed by a Sales Manager yelling at another employee in front of customers quite loudly away from the waitin More

by kfrichter7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
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