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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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June 05, 2021

The Mach E is so new that really, nobody knows what or how to solve things. I still have an issue with my "may I helep you screen" coming on automatically. The Mach E is fun to drive though. More

by PVCCSUPT_DOUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick in sales, Caroline Mitchell
Jun 07, 2021 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Tony Diiullo Service Manager

June 04, 2021

Excellent service, and they had my Lyft driver there to take me to work almost before we finished getting everything set up for the service. More

by tanya.howell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know with whom I worked, and none of them was in sales, mgmt, finance or internet
Jun 05, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review, Tanya! We are so glad that our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Tony Diiullo Service Manager

June 03, 2021

Josh Hay is always very helpful and courteous when bring in my motor home in .Motorhome was was serviced in a timely manner when promised and call was made when it was ready. More

by jejoseph6347@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hay
Jun 03, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to leave us this five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Please let us know if we can be of any further assistance. We're always happy to help. Tony Diiullo Service Manager

June 01, 2021

Parts were not in stock, had to reschedule appointment total waist of my time Why schedule appointment if the parts are not on hand for repairs? More

by ibrauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Jun 18, 2021 -

Aaron Ford of Escondido responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tony Diiullo Service Manager Tony Diiullo Service Manager

May 31, 2021

Very thorough and friendly dealer! They went above and beyond in servicing my automobile. They washed the vehicle and even provided me with a ride. Thank you Gosch Ford!!!! More

by info87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jun 01, 2021 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Diiullo Service Manager

May 27, 2021

Josh was wonderful to work with and I am always happy with my car service at Gosch Ford. I didn’t have an appointment but I was still helped right away. More

by cjoy4unme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
May 27, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that Josh and the team were able to help and provide a positive experience. Tony Diiullo Service Manager

May 25, 2021

Shannon was great! Responsive and professional. I've had problems with anther service person and if it wasn't for Shannon I would get my service work done by another dealer. More

by mark@idcreated.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon
May 25, 2021 -

Aaron Ford of Escondido responded

Mark, thank you for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Tony Diiullo Service Manager

May 21, 2021

They are very courteous with our vehicles. No dents or damage. I drive past perry Ford to get to this dealership. Thank you again guys. More

by tellstevewebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch
May 21, 2021 -

Aaron Ford of Escondido responded

Thanks for your review, Steve! We appreciate your business and are happy you trust us to take care of your vehicles. Thank you for choosing Gosch Ford Escondido! Tony Diiullo Service Manager

May 21, 2021

Great service and polite and professional service team members. They also provided transportation so I didn't have to wait for my car to be serviced. More

by sdhatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and Shannon
May 21, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are pleased that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else! Tony Diiullo Service Manager

May 21, 2021

Cameron was very professional and really helped us out of a tough spot by getting our Motorhome in for a quick repair. Cudo’s to a great team. More

by genekellogg38
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron
May 21, 2021 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department, Gene! We look forward to sharing your compliments with Cameron and the rest of our team! Tony Diiullo Service Manager

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