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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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July 14, 2021

Great job every time I go there. Their customer service is great fast and easy and very affordable. They are very friendly they make you feel like for part of there family. More

by aldecopablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 14, 2021 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Tony Diiullo Service Manager

July 13, 2021

Most respectful and helpful personnel in all departments. Worth the forty five minute drive to this location everytime! I highly recommend Gosch Ford in Escondido. More

by mlarso24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch, Cameron in Service Department , Rick "Coach" Hill
Jul 13, 2021 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Tony Diiullo Service Manager

July 13, 2021

Everyone is so helpful. I was delighted that my final cost was less than the estimate. Thanks 😊 Thanks for the car wash. I will continue to bring my car here for service. More

by melonieapplegate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep. Alex
Jul 13, 2021 -

Aaron Ford of Escondido responded

Melonie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Tony Diiullo Service Manager

July 13, 2021

Great recovery after poor start. Vehicle was done a little late but unexpected issues were resolved quickly. Vehicle running great so no problems with service More

by Jaydog1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch
Jul 13, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your review, Jay! We are so glad that we had the opportunity to work with you, and we appreciate your business here at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Tony Diiullo Service Manager

July 13, 2021

On time every time, no games, no upsell, just great service at very fair prices. I highly recommend Gosch Ford Escondido! You will be completely satisfied. More

by Kevin4fitness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jul 13, 2021 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department. We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance We appreciate your business here at Gosch Ford Escondido, Kevin! Tony Diiullo Service Manager

Jul 13, 2021 -

Kevin4fitness responded

The video report function is awesome. Keep up the good work.

July 13, 2021

Good work at fair price. They also provide a ride home with Lyft since shuttle service is gone. Very convenient. Problems are corrected on the first try. More

by SMCKENERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon in Service.
Jul 14, 2021 -

Aaron Ford of Escondido responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Diiullo Service Manager

July 12, 2021

Hutch my service rep He’s always on it and get things done . Good job as usual !! Hrs am assist to your company for sure More

by tamboinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch in service
Jul 12, 2021 -

Aaron Ford of Escondido responded

We appreciate your business and our service team looks forward to serving you again soon! Tony Diiullo Service Manager

July 12, 2021

Quick and complete service at a very fair price. Really enjoy working with Josh in service. Looking forward to receiving my new 2022 F-350 DRW More

by airstream
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jamison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Smith
Jul 12, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. Josh and our team work hard to make sure our guests have an exceptional experience. Congratulations on your new 2022 F-350DRW! We will share your comments with our team, and we look forward to working with you again. Tony Diiullo Service Manager

July 12, 2021

Service was quick, personal, and efficient. Hutch provided this great service; diagnosing the problem, scheduling the repair and getting me a rental car. Service done in 2 days rather than 7-10 as fi More

by beckiesteller
Recommend Dealer
Yes
Employees Worked With
Hutch
Jul 12, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with Hutch and our team. We're glad to hear we delivered such a great experience! Tony Diiullo Service Manager

July 12, 2021

Great job at finding the root of the problem. Too bad it was under warranty. Cameron helped me out with good communication throughout the process of finding the issue and replacing my 2.0 L turbo. More

by Jcs21three
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Jul 12, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Diiullo Service Manager

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