Aaron Ford of Escondido - Service Center

Great service, Van was extremely helpful. I made an appointment for service, and my truck was taken in promptly. I will recommend this dealer to anyone with a Ford. appointment for service, and my truck was taken in promptly. I will recommend this dealer to anyone with a Ford. More

Excellent customer service! Alex from the service department was very helpful and attentive to details. He always deliver on his time commitment. Great support as always! department was very helpful and attentive to details. He always deliver on his time commitment. Great support as always! More

First time in for priblem it was misdiagnosed. Second time in vehicle was never looked at and service advisor would not call back. Vehicle confirmed never looked at as I was not charged anything. If u time in vehicle was never looked at and service advisor would not call back. Vehicle confirmed never looked at as I was not charged anything. If u are afraid to talk to people do not be a service advisor. More

Gosch tried to get our plastic damage on our transit fixed via Ford warranty. Ford declined the repair and rather than gosch stepping up and fixing what needs to be fixed, they (Danny) stopped respondin fixed via Ford warranty. Ford declined the repair and rather than gosch stepping up and fixing what needs to be fixed, they (Danny) stopped responding to our emails. I wanted gosch to get this fixed and for doing so we would be purchasing 5-10 transit vans next year. Unless this gets fixed, we will be purchasing our vehicles from a different dealer. Upper management, give me a call to sort this out. It’s in your best interest and we can really make something great come out of this. More

Always treated very professional and kind always. Shannon is a amazing service writer they always wash my truck. Hutch is another service rep that is very knowledgeable in all repairs is a amazing service writer they always wash my truck. Hutch is another service rep that is very knowledgeable in all repairs More

Service was fine except in the past a car wash was included. When I asked my service writer she said the washers had gone home and I got a great deal with the coupon so basically let it go. I thought included. When I asked my service writer she said the washers had gone home and I got a great deal with the coupon so basically let it go. I thought a coupon was to get clients in so you could impress them, not insult them. More

Nice people. They did a great job. I got an Lyft and they even gave me coffee. I can’t remember all their names but I think it was Juan. even gave me coffee. I can’t remember all their names but I think it was Juan. More

Great service. Josh is a very knowledgeable service writer. He keeps you updated on the status of the repairs and service on your vehicle. Repairs/service completed on time as promised. writer. He keeps you updated on the status of the repairs and service on your vehicle. Repairs/service completed on time as promised. More

They Completed the job in half the expected time. the person who wrote us up was pleasant and responsive. They washed our car before picked it up. person who wrote us up was pleasant and responsive. They washed our car before picked it up. More

Shannon, my service rep, was outstanding and very flexible with a fluid situation regarding insurance and timing. Well done everyone. And thank you for all your help. flexible with a fluid situation regarding insurance and timing. Well done everyone. And thank you for all your help. More