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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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August 09, 2021

Josh Hay was a great help and I appreciated his knowledge, honesty and candor. He was helpful and willing to listen to me. Thanks for taking care of us. More

by WCHEESMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hay
Aug 10, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that Josh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Tony Diiullo Service Manager

August 07, 2021

Very welcoming and ask how my day was going. Mentioned to look into any recalls on my vehicle. Service also asked about my son’s wrestling More

by BETH23WEETY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service for transit van on 8/4 @ 1:30.
Aug 08, 2021 -

Aaron Ford of Escondido responded

We appreciate your business, Beth, and our team looks forward to serving you again soon! Tony Diiullo Service Manager

August 05, 2021

First impression nice and clean dealership which is very important. Staff very friendly and informative. Blabla bla bla bla bla bla bla bla bla bla… More

by eeccorp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative
Aug 05, 2021 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Tony Diiullo Service Manager

August 05, 2021

The service provided at Gosch Ford is unparalled. Josh is courteous and takes care of his customers with professionalism. He makes the process clear and easy. More

by Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hay
Aug 06, 2021 -

Aaron Ford of Escondido responded

Jenn, Thanks for sharing your thoughts about your experience working with Josh here at Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Tony Diiullo Service Manager

August 05, 2021

Sharron Medina took good care of us and fixing the software glitch on our car. I can depend on Shannon and Gosch Ford for all my automotive needs More

by tommy1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina - Service Department
Aug 06, 2021 -

Aaron Ford of Escondido responded

Tmmy, Thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad Shannon was able to help, and we hope to see you again! Tony Diiullo Service Manager

August 04, 2021

I love this dealership! Impeccable service and the waiting area is always clean and orderly. Shannon quickly put me at ease and kept me updated on the work being done to my car. More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Aug 04, 2021 -

Aaron Ford of Escondido responded

Thank you for your business, Katie. We appreciate you taking the time to leave us a five-star review. We're happy to hear that Shannon was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Diiullo Service Manager

August 04, 2021

My check engine light is still on with no resolution. I brought my car in for service and let them know that I get an error message when driving and that the check engine comes on. He said they ran a test More

by CHRISTINA.SIMPLYBOOKKEEPING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know the name of the man seated to the far left when you enter service department.
Aug 21, 2021 -

Aaron Ford of Escondido responded

We're sorry about the inconvenience. Please consider giving me a call so that I can go over more details with you and set up an appointment. We will look over your vehicle again and can provide a rental at our expense. Hope to hear from you soon! Tony Diiullo Service Manager

August 03, 2021

Always a pleasure to go in for service on all 3 of my vehicles. Josh is especially helpful in providing excellent customer service. Your facility is always very clean. Thank you. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Milks
Aug 04, 2021 -

Aaron Ford of Escondido responded

Bob, Thank you so much for your excellent review! We are so glad that Josh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Tony Diiullo Service Manager

August 03, 2021

I really liked the video of the service that was texted to me. I was a little disappointed that they offered a free car wash but never actually did it. More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 04, 2021 -

Aaron Ford of Escondido responded

Liz, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Tony Diiullo Service Manager

August 02, 2021

Excellent and friendly service. Very reasonable pricing and they wash your car when finished. Highly recommend taking your car to Gosch for service, regardless where you purchased it. More

by steve
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Aaron Ford of Escondido responded

Steve, It's great to hear that Sean was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Escondido! Tony Diiullo Service Manager

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