Aaron Ford of Escondido - Service Center

Shannon was able to get me in and out of there in a timely fashion. All my questions were answered, and the items in question were looked at and resolved promptly. timely fashion. All my questions were answered, and the items in question were looked at and resolved promptly. More

Great experience. Friendly staff. Glad the coffee/hot chocolate machine is back up. I was also able to watch fox news in the comfortable waiting area. Restroom was clean. chocolate machine is back up. I was also able to watch fox news in the comfortable waiting area. Restroom was clean. More

Shannon Medina at the service department is very professional. She is very knowledgeable and has been taking care of our company car for long time. professional. She is very knowledgeable and has been taking care of our company car for long time. More

Josh Hay is my go to guy, honest and straight to the point. Easy to work with and doesn't push extra services since he knows my preferences. point. Easy to work with and doesn't push extra services since he knows my preferences. More

Van was an amazing service advisor who helped with all of my issues and responded in a timely manner. What an amazing guy he is. my issues and responded in a timely manner. What an amazing guy he is. More

This dealer has always treated me with respect and kindness. I have felt like my concerns are always addressed and any questions are answered. Plus I love the lift service ! kindness. I have felt like my concerns are always addressed and any questions are answered. Plus I love the lift service ! More

Always easy and fast to make an appointment. Great customer service, always fast to get a lift home. They make sure I know about upcoming maintenance needs. Thank you customer service, always fast to get a lift home. They make sure I know about upcoming maintenance needs. Thank you More

I was very impressed with the videotape a mechanic sent me. He was showing under my car describing what may need to take care of in near future. He didn't try to sell any unneccesary repairs. It was a very me. He was showing under my car describing what may need to take care of in near future. He didn't try to sell any unneccesary repairs. It was a very honest report which I very much appriciate. Alex was my service advisor. He kept me updated. They unexpectedly needed to keep my car overnight due to an incorrect part. When I went to pick up my car, Alex thanked me for letting them keep my car overnight. It's a small thing, but it showed they care about their customers. More

Very happy with the service. The whole process was painless. I used Lift service to pick up and drop off. Very good communication overall. 100% recommended. painless. I used Lift service to pick up and drop off. Very good communication overall. 100% recommended. More

Service tech that helped me was super nice, great communication and had great follow up. Appreciated the entire customer experience and would come back again communication and had great follow up. Appreciated the entire customer experience and would come back again More