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Aaron Ford of Escondido

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
2,334 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,334 reviews

March 12, 2023

Excellent customer service! We came in after purchasing a beautiful Explorer to get the FOB fixed. Super-quick, friendly, and never any pressure. Thank you!! More

by Anna G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Durazo
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Mar 13, 2023 -

Aaron Ford of Escondido responded

Anna, Thank you so much for your kind words for Sean and Ricardo, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

March 12, 2023

Armando and Sean are wonderful and very professional. The service by Jessica in finance was excellent. The deal we received was beyond our expectations and very sensible. Thank you to everyone at Gosch F More

by terrylp
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Swanke
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Mar 13, 2023 -

Aaron Ford of Escondido responded

Terry, It's great to hear that Jessica was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

March 12, 2023

This is one of the best service experiences. I have had with any dealership. They were efficient and communicated well. More

by SOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara in service
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Mar 13, 2023 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido. Your feedback and rating mean a lot to us. We're glad Sara was able to help, and we hope to see you again! Mike Tinsley Service Manager

March 10, 2023

The service was great! Straight forward and truthful. Had an issue for the longest time and this dealer service team fixed it in less than one hour More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy with visible tattoo
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Mar 10, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

March 10, 2023

Gosch Ford was fantastic. Everyone is super nice and helpful. Josh did a great job. He got me the deal I wanted and a car I absolutely love. More

by Dedichapman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Jamison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Aaron Ford of Escondido responded

Dedi, Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. Josh and our team appreciate your business and hope to see you again soon! Danny Meraz General Sales Manager

March 09, 2023

This is the second time I filed out the questionnaire. I was very unhappy with the service this time. I took the car in for routine oil change at ten a.m. and said I would be back at four to pick it up. A More

by selatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
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Mar 10, 2023 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mike Tinsley Service Manager

Mar 10, 2023 -

selatus responded

my phone # is 760 781 3320

March 09, 2023

The dealership seems well run. I brought my car in for scheduled routine maintenance with oil change on March 7, 2023. . Neither of these services were done between 10;00 am and 4: More

by maryharvey0880
Recommend Dealer
No
Employees Worked With
I didn’t see any of the employees pictured here.
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Mar 13, 2023 -

Aaron Ford of Escondido responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mike Tinsley Service Manager

March 08, 2023

I have always had a great service from this dealer and would recommend them to everyone More

by sanclementenatlve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Shannon Medina, Jerman Rodas, Viktor Mazurenko
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Mar 08, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

March 08, 2023

Service and recommendation are great as always that’s why we keep going back to you guys to service our vehicles. More

by Pablo Aldeco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Viktor Mazurenko
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Mar 08, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business, Pablo, and hope to see you again soon! Mike Tinsley Service Manager

March 06, 2023

I typically don’t write reviews…but, Jerimy is absolutely amazing! He truly lessened the stress and pressure off of the car buying process- honest, genuine and great sense of humor- what more could you want More

by Klorentzmft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Aaron Ford of Escondido responded

Here at Gosch Ford Escondido, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jerimy, and it was a pleasure having you at the dealership. We appreciate your review! Danny Meraz General Sales Manager

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