Aaron Ford of Escondido

Great service . Great communication. Had a little issue with not getting parts on time but overall communication was the key. The video part was absolutely amazing . Great communication. Had a little issue with not getting parts on time but overall communication was the key. The video part was absolutely amazing . The TECHNICIAN VICTOR in the video made it fun and was clear on what was wrong with my car. I am a true believer in visual and the video was perfect. I Didn’t hesitate to approve service as well as GB services because I saw what they are talking about . Great job guys. More

Not very good service had to keep bringing it back in for the same issues the same issues More

Poor communication. I was sent a video of the wrong car. Then when I went to pick my car up they almost brought me the wrong car. I brought my car in for a recall. The r I was sent a video of the wrong car. Then when I went to pick my car up they almost brought me the wrong car. I brought my car in for a recall. The rep called and said “your car is ready for pick up.” He did not give me any details. I am not sure if I will return to this dealership for service in the future. Every experience so far has been terrible. More

I was there for 4. 5 hours for oil change(full service), air filter change and break fluid change. Day before I was @ Kia service for the same thing but no air filter ch 5 hours for oil change(full service), air filter change and break fluid change. Day before I was @ Kia service for the same thing but no air filter change or break fluid change and it took me 1hr 15min. Doesn’t not take 2.5 hours for air filter and break fluid change. More

I got a text saying thank you for dropping off your car with contact information. then two different text saying, are you still dropping off your car. I called the contact in the first text and left a m with contact information. then two different text saying, are you still dropping off your car. I called the contact in the first text and left a message. No one ever called me back. I called again but used the number on the dealer website, I got a person, and they said the tech would call back. No one called me. Hours later a text with a video of the inspection. Still no call. then I called again and finally got someone. They told me the car was ready. I paid online. When I got there the system did show I paid. two minutes after I left I got another text recommending windshield wipers. I requested a quote as the text directed. Nobody or text on for the quote. I guess they an old change and inspection. I cannot comment on the quality of work, but the customer service and customer notifications were horrible. More

Tel trato al servicio al cliente, muy gentil, amable, respetuosa y carismática. La recomiendo para ayuda económica. respetuosa y carismática. La recomiendo para ayuda económica. More

I have been looking for a truck for a month. I have seen a couple and immediately was either shown a truck that was not as the photos or hit with “extras” and “fees” not told on the phone. Coach I have seen a couple and immediately was either shown a truck that was not as the photos or hit with “extras” and “fees” not told on the phone. Coach and the texting was seemless. Coach send me a personal video showing my beautiful tuck. It’s been my dream truck for years. Finance manager and manager were honest, friendly and professional. Finally integrity in a dealership. Car buying can be stressful for me, I will never go anywhere else now. Truck is beautiful. The dealership is super clean. Even though I stayed up late and drove two hours it was completely worth it ! Thank you Gosch team! More

Denise and the rest of the staff are really nice to demonstrate the features about the 2022 mustangs demonstrate the features about the 2022 mustangs More

Bad Jerman was great. The rest of the service experience was garbage. Service experience was rotten. Poor communication. Two months. The rest of the service experience was garbage. Service experience was rotten. Poor communication. Two months. More

2 months for a straight forward repair The communication was incomplete and blame put on back order without details was incomplete and blame put on back order without details More