
Aaron Ford of Escondido
Escondido, CA
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Highly competent service department On 2/2/15, I was experiencing a problem with the driver’s side blind spot mechanism in my 2014 Ford Fusion. The system often did not sense a car appro On 2/2/15, I was experiencing a problem with the driver’s side blind spot mechanism in my 2014 Ford Fusion. The system often did not sense a car approaching on the left, or would sense a car but then the indicator would continue to stay on for some time after that car has passed. I had reported the problem to the dealership where I bought the car during my initial and 12,000 mile checkups, but their service department was unable to replicate the problem or detect any errors in the car’s blind spot message bank. Ford of Escondido contacted me in response to my letter and complaint directly to Ford Motor Company. I took my car to the service department, and am happy to say they were able to totally fix the blind spot problem. I would like to express my appreciation to that dealership’s service department staff and the Service Advisor who helped me – David Pyles – both for their persistence in thoroughly checking out the problem and identifying the need for some replacement parts, as well as their professionalism in dealing with me. It’s nice to see that a Ford dealer stands by even its customers who bought elsewhere for support. More
Told a car was like new. Listed on the Auto trader. The car looked like it just came from the junk yard. Very bad experience and a waste of my time. Listed on the Auto trader. The car looked like it just came from the junk yard. Very bad experience and a waste of my time. More
mr siebert Can't seem to fix a car. In shop 5 times same problem still not fixed.. service manager says no problem. He is the only one who thinks so. Problem sti Can't seem to fix a car. In shop 5 times same problem still not fixed.. service manager says no problem. He is the only one who thinks so. Problem still there. Would never buy from ford of escondido again. Bought two cars wont buy from them again.. after all im asking so much and I so wrong for wanting the car fixed.. 2013 ford escape.. More
I went online for my new Hyundai Sonata and had the best experience ever in my 67 years of buying cars. I was called by Deb Arelline. She gave me all of my information on the phone and I picked my new car u experience ever in my 67 years of buying cars. I was called by Deb Arelline. She gave me all of my information on the phone and I picked my new car up that evening and as promised everything was ready for me when I got there. I was in and out of Heller Hyundai in less than one hour and their price beat every other dealer in all of San Diego and Orange County. Thanks Heller for the great experience. More
My wife and I recently contacted the Costco auto program and Robert Lustig contacted us within minutes. We had been driving a 2004 Sonata for nearly 9 years and decided we needed to look for a new car. Bob and Robert Lustig contacted us within minutes. We had been driving a 2004 Sonata for nearly 9 years and decided we needed to look for a new car. Bob was patient offering test drives in the Elantra, Tucson, and Sonata. We ended up with a new limited with the panoramic sunroof. Bob was very patient and easy to work with. He even came in on his day off to finalize the deal. More
My wife and I bought a very nice pre-owned suv only after looking at the new Ford and new Hyundai's at Heller Ford Hyundai. We have purchased many cars in the past and can say that this experience was top n looking at the new Ford and new Hyundai's at Heller Ford Hyundai. We have purchased many cars in the past and can say that this experience was top notch. Not only were we treated kindly but got an extremely excellent deal. Thank you Heller Ford Hyundia for being real people and treating us like real people. More