Back

Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

Directions

By Type

Showing 2,336 reviews

March 09, 2017

Terrible service rude rasist people I was at the service 10 minutes ago cause of my windshield wiper doesn't get water,they ask me live my car 3-4 hours for that small work,there were ve More

by Sorrybuyerali49
Recommend Dealer
No
Employees Worked With
I don't know someone with black beard
Mar 16, 2017 -

Aaron Ford of Escondido responded

Please accept my apology for the poor service experience you received during you recent visit. We may get overrun at times causing service delays but rudeness is never tolerated. I would like nothing more than to have the opportunity to try to make things right. Please reach out to me directly at 760-233-5199 if there is anything I can do. Tony Fodor General Manager

March 08, 2017

Good deals Willing to negotiate a deal. Even late at night still made an offer. Left with what we wanted. Glad we drove 2 hours to get the deal we wanted. More

by Nikkigutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter and Eric
Mar 08, 2017 -

Aaron Ford of Escondido responded

Thank you Nikki for the kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

March 05, 2017

Great The process took a bit longer than wanted but the service I received from Devin & Ray was well worth it. And I love my car! More

by Athena0193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Collins
Mar 07, 2017 -

Aaron Ford of Escondido responded

Thank you for your kind words for Devin and Ray! We appreciate your business.

March 05, 2017

Great car buying experience I just bought a truck for my business from Ford of Escondido. They had a few great deals and after looking at the numbers I couldn't pass this truck. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Wenzell
Mar 07, 2017 -

Aaron Ford of Escondido responded

Hi John, glad to hear the process was quick for you. Thank you for your kind words for Anna! We appreciate your business.

February 23, 2017

Never been treated better. Nick Mathena treated me so well, that I can' wait to return for my next service! I strongly recommend him! Bravo, Nick. More

by Bronzit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
Feb 24, 2017 -

Aaron Ford of Escondido responded

Thank you for reviewing Nick and our store! We are glad to hear we have done a good job for you!

February 20, 2017

WARNING, Very poor customer service. This service department is the worst service I've ever experienced. First I've been taking my vehicle there ever since I bought it brand new. Recently More

by Custfab111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean and Grant Bell
Feb 23, 2017 -

Aaron Ford of Escondido responded

Thank you for bringing this to my attention. I apologize that your service experience was anything but satisfactory. I would like an opportunity to fix this and to earn your business, please contact me at 760 233-5199 . I look forward to speaking with you. Tony Fodor General Manager

February 10, 2017

No customer service Bought a new car from this dealership on 12/26/2016. The deal when OK except the time spent in finance. Playing games for 3-4 hours isn't my idea of a More

by Ducati1098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
He didn't give his name, but I'd be happy to point him out if management has an interest.
Feb 11, 2017 -

Aaron Ford of Escondido responded

Joe G, Please accept my apology for the poor service you received during you recent visits. In reviewing our files I was unable to determine exactly who you are so I could not reach out to you directly. Please contact me as soon as you can so I can get this taken care of for you. Your Skylink activation needs to be done here as it is a dealer installed product. You can on my direct line at 760-233-5199 or via email at tfodor@fordofescondido.com Thank you Tony Fodor General Manager

January 20, 2017

They don't stand behind product. I purchased a New 2015 Edge from Ford of Escondido and started having trouble with my backup camera right away. It took me bringing it in 3 time be More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
Jan 21, 2017 -

Aaron Ford of Escondido responded

Unhappy Customer, I wish there was a way to correct this kind of problem but we are at the mercy of the manufacture and can only provide the warranty replacement parts that they supply. The camera that was in your car has been discontinued. I appreciate your frustration as the new camera seems to have a lesser functionality. If there is anything you can think of that we at Ford of Escondido can do to help you please let me know. You can contact me directly via email at tfodor@fordofescondido.com or my direct line 760-233-5199 Thank you Tony Fodor General Manager

January 12, 2017

Efficient I went in to Ford to help my friend look for a car and we were met by Logan Chandler, one of the salesmen. Logan greeted us professionally and listene More

by Benjamin Hammond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Chandler
Jan 12, 2017 -

Aaron Ford of Escondido responded

Thank you Benjamin for the kind words about Logan! We are very happy to hear that we were able to provide you with an enjoyable experience.

December 31, 2016

Great Car Buying Experience Although the whole process took a long time I had a great experience throughout the whole day. If I were to recommend one employee in particular it wo More

by Stephen Anguiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ramos, Greg Michaelson
Dec 31, 2016 -

Aaron Ford of Escondido responded

Thank you for the kind words about Eric! It is always great to hear that we were able to make a customer’s experience truly exceptional! We look forward to your business with us again