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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

April 05, 2017

Convenient I received a coupon for an oil change on a Friday and was able to get an appointment the next day. Jason was able to check on a recall I had a questio More

by C-Max Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fodor
Apr 06, 2017 -

Aaron Ford of Escondido responded

Thank you for the kind words about Jason! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

April 03, 2017

All around Poor and horrible Service in ALL Areas Service - I got an oil change and was waiting on one of the outside benches with my 2 year old. When it was completed one of the employees brought it More

by I_Just_Want_People_To_Do_Their_Job
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Fodor, Greg Michaelson
Apr 03, 2017 -

Aaron Ford of Escondido responded

Embarrassed! In one word that’s how I feel. Please accept my apology for the shortcomings of our staff and mine as well. I will take responsibility for the poor experiences you’ve had with us. I hope that you will be willing to contact me directly at tfodor@fordofescondido.com or 760-233-5199 so that I can follow up on the Gap cancellation request to make sure it was in fact processed correctly. I have already shared your post with the entire sales and service teams so that they all can learn from this. Thank you, Tony Fodor General Manager 760 233-5199 direct

March 31, 2017

Great service. I am impressed with the sales personnel. Anna was very knowledgeable, friendly, and familiar with the inventory. It's always nice to have questions a More

by Wife&Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Michaelson
Mar 31, 2017 -

Aaron Ford of Escondido responded

Hello and thank you for your kind words for Anna!

March 30, 2017

great service I had an awesome experience really gave me his full attention and was patient with me and my needs for a vehicle. I would recommend him and your deale More

by cc_5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
teddy lozano
Mar 30, 2017 -

Aaron Ford of Escondido responded

Thank you for reviewing Teddy, and for being our customer! We are glad to hear he did a great job for you!

March 29, 2017

Great service and support Everyone we worked with was fantastic, especially Peter who was so helpful and made the buying process smooth. We got many of our questions answered a More

by Krista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Toner
Mar 29, 2017 -

Aaron Ford of Escondido responded

Krista, thank you for being our customer and for reviewing Peter! Glad to hear our team ensured you a smooth buying process!

March 27, 2017

Great service Thank you for great service, your finance and sales personal went way and beyond to make sure we walk out with a new vehicle today, I will definitely More

by Ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Mar 28, 2017 -

Aaron Ford of Escondido responded

Hi there, thank you for your review, it's great to hear our staff worked hard to ensure your satisfaction!

March 25, 2017

Friendly sales staff The sales people we worked with made our purchase effortless and got us in and out within 1.5 hours. We negotiated the price we wanted over the phone. More

by CKAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Collins and Ana , Greg Michaelson
Mar 28, 2017 -

Aaron Ford of Escondido responded

Hello and thank you for your review, we really appreciate your business and our General Manager (Tony Fodor) has been informed about your concerns. If you would like to email him directly, his email is tfodor@Fordofescondido.com

Mar 28, 2017 -

CKAL responded

I have called and left messages for tony 3 times with no response. I feel your dealership is not taking my complaint seriously.

March 13, 2017

Great experience We worked with Brain F here to buy a new vehicle. It was a great no pressure experience. The over all experience was excellent and we would definitely More

by Steve H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Flaherty
Mar 14, 2017 -

Aaron Ford of Escondido responded

Hi Steve, Thank you for reviewing Brian, glad to hear he gave you excellent service. We really appreciate your business!

March 12, 2017

Awesome experience Teodoro Lozano and his team made my purchase experience an awesome one! Teodoro was very friendly and knowledgeable about the car business.. I would d More

by val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teodoro Lozano
Mar 14, 2017 -

Aaron Ford of Escondido responded

Thank you for reviewing Teodoro and our staff! We really appreciate your business!

March 10, 2017

New car experience Brian was a really nice guy he had a lot of patience and friendly. He understood the kind of car I wanted. He was helpful in getting me ecactly what More

by Edgarbf1234#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 10, 2017 -

Aaron Ford of Escondido responded

Thank you Edgarbf1234# for the kind words about Brian! We are very happy to hear that we were able to provide you with an enjoyable experience!

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