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Aaron Ford of Escondido
Escondido, CA
2,336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,336 reviews
October 09, 2018
Awesome Alix was very pleasant to work with. We never felt rushed to make a decision. Even though we did not specifically go to this dealership to purchase th Alix was very pleasant to work with. We never felt rushed to make a decision. Even though we did not specifically go to this dealership to purchase the Toyota Corolla, she fought for the price point we wanted and ensured we were well taken care of. Alix is definitely an asset to have as a part of your team and she provided excellent customer care. More
by Ramosur
Employees Worked With
Alix Eliante
October 07, 2018
They really worked with you to get the right price. If you buy a car here they never pressured you into buying. They just provided you with the information you needed and offered any assistance in the r If you buy a car here they never pressured you into buying. They just provided you with the information you needed and offered any assistance in the right payment plan. I appreciated that the most. I went to 15 dealerships before buying here. I'll be back!! More
by Tpalomera
Employees Worked With
Tom and Mike , Tarik Kulosman
October 07, 2018
Sales Expertise Not of This World Tarik Kulosman demonstrated that he can make a sales experience truly special. I have been waiting for the 2019 vehicles for months and I finally got Tarik Kulosman demonstrated that he can make a sales experience truly special. I have been waiting for the 2019 vehicles for months and I finally got my hands on the new Fusion Hybrid yesterday. There were roadblocks to this purchase every which way one can imagine, yet Tarik hustled and intelligised a pathway to the promised land. Yes, a new Ford vehicle! When you need a new car, please call upon Tarik to walk you to your new Ford. This is a salesman that has been selected by the divine to fill American freeways with Ford cars. More
by Eagletalon the Sovereign
Employees Worked With
Tarik Kulosman
October 03, 2018
New truck purchase Overall, we are very happy with our recent new truck purchase. Our salesman, Tarik, was very helpful, informative and understanding; he did not try to Overall, we are very happy with our recent new truck purchase. Our salesman, Tarik, was very helpful, informative and understanding; he did not try to pressure us in any way. Our only little complaints are two minor points: first, since they were bought out/being taken over by Gosch Ford of Temecula, there has been a little confusion among management and staff with the paperwork and a few other details of our purchase. Second, our only real complaint was with the "closer" who tried to hard-sell us the extended warranty, theft protection, and Scotchgard packages. More
by Shawnp62
Employees Worked With
Tarik Kulosman
October 03, 2018
Bought A Ford Focus I wanted to rebuild my credit and I called the dealership, and Tarik was so helpful in everything. I really appreciate everything he did for me. After I wanted to rebuild my credit and I called the dealership, and Tarik was so helpful in everything. I really appreciate everything he did for me. After filing for bankruptcy, I thought I would never be able to get a car, he made the process simple and I felt comfortable. They worked with my budget and my monthly payments. Will be coming back, once I have better credit to get another vehicle !!!! Thank you Tarik! More
by Juanc2010
Employees Worked With
Joel (In Finance) , Tarik Kulosman
May 14, 2018
Service Department is AWFUL I am rating Ford of Escondido (1) star but would give 0 stars if they would allow. Service Department is absolutely terrible. I have never written a r I am rating Ford of Escondido (1) star but would give 0 stars if they would allow. Service Department is absolutely terrible. I have never written a review (good/bad) before, but due to these circumstances I felt like I needed too. I purchased a new F-350 diesel truck on 1/30/18. There was a scratch on the mirror when I bought it, it was noted and I informed them that I would replace at its first service. I had an appointment and took my truck in for its 1st service (purchased Maintenance Plan,) the mirror replacement (under contract,) and a Tire Pressure Sensor error. To make a very long story short, service was AWFUL, I had to call in everyday to find out why my truck was not done, was given a different story every day. By Thursday I was fed up and I spoke to the Service Director, Shon Craft. I again, told them the several different stories that I was receiving, the last in which, they had to order a part that would not be available until the following Tuesday. He was very rude, not helpful at all, mentioned that there was a part in Costa Mesa, but they had already ordered the part so too bad. I told him I would pick it up and he refused. This man should not be in any position to be a manager, as he did absolutely nothing to help rectify the situation. After a very frustrating call, I asked him to call me with an update tomorrow, he had the nerve to tell me “no” he would call me when the part arrived. I reported the dealership to Ford Motor Company and filed a case. The representative could not believe what the dealership had put me through. She said that the case was filed and that a manager would contact me, to date, no one has called. I picked my truck up today to find the mirror was not replaced and notes said “No blemishes Found noted, Blem Walk Around” by Anthony Moccia. I also contacted the general manager, Josh Irvine, and nicely left him a message regarding some of the Service Departments issues and never received a call back. I could go on and on with additional situations that the Service Department has put me through, but I won’t. I am ONLY writing this for the people (the everyday consumer,) save yourself the nightmare and go ANYWHERE else. A formal complaint will be filed with BBB as well. More
by Sdanbury
Employees Worked With
Shon Craft and Josh Irvine
January 09, 2018
Outstanding, honest and friendliest Auto dealership. This was quite honestly the most pleasant Auto dealership I have ever been to. From Sean the salesman to Phillip the sales manager to Robert from Fina This was quite honestly the most pleasant Auto dealership I have ever been to. From Sean the salesman to Phillip the sales manager to Robert from Finance dept. They all went out of their way to ensure that I received the best deal and that I was content with the level of service. Sean and Phillip even followed up subsequent to the sale, to make sure I was satisfied. This experience has made me a return customer to Escondido Ford. Thank you. Edgar Diaz More
by Ed’s
Employees Worked With
Sean sweeny-sales....Phillip-sales Manager..Robert Finance, Greg Michaelson
January 03, 2018
Excellent Mehdi was great and Phillipe made me feel comfortable during the sales process. This is your requirement for volume and adds no value to may assessmen Mehdi was great and Phillipe made me feel comfortable during the sales process. This is your requirement for volume and adds no value to may assessment of your facility. More
by Johnti683
Employees Worked With
Mehdi, Phillipe Horn
December 30, 2017
Fun,exciting afternoon It was great. Allen was great to work with and was able to answer all my questions. It was s fun afternoon. Also the lady that did all the paper wo It was great. Allen was great to work with and was able to answer all my questions. It was s fun afternoon. Also the lady that did all the paper work was very nice and professional More
by Bev4026
Employees Worked With
Allen Kessler
December 01, 2017
Good prices . Friendly and helpful attendants. Nice showroom. We are pleased with our purchase. The process was speedy and clear. The attendants were knowlegdeabl . Friendly and helpful attendants. Nice showroom. We are pleased with our purchase. The process was speedy and clear. The attendants were knowlegdeable and helpful. More
by Camacho
Employees Worked With
Christina, Alberto
