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Aaron Ford of Escondido
Escondido, CA
2,336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,336 reviews
August 08, 2019
Gosch Ford and Shannon (Service Writer) deliver as promised In all the years I have been going to the Escondido Ford Dealer(s) I still feel like I am the most important customer they have. I am treated with co In all the years I have been going to the Escondido Ford Dealer(s) I still feel like I am the most important customer they have. I am treated with courtesy and the service delivered is as promised upfront. If there is a problem, they call right away to advise what the problem is and the best way to repair my vehicle. I would recommend Gosch Ford and Shannon to everyone. More
by tommy1949
Employees Worked With
Shannon Medina (Service Sales Consultant)
August 07, 2019
Exceptional Customer Service Called Gosch Escondido to bring in 2008 Ford Escape hybrid for oil change and checkup before a long road trip. They got us in quickly and turned car Called Gosch Escondido to bring in 2008 Ford Escape hybrid for oil change and checkup before a long road trip. They got us in quickly and turned car over to us same day with clean bill of health. Very comforting knowing this before we head out. “The Shannon” was absolutely the best customer representative around! More
by J. K.
Employees Worked With
Shannon M.
August 06, 2019
Pleasant buying experience This was probably our best car buying experience ever! From quick responses from the internet sales group to the finance person... we found a car and This was probably our best car buying experience ever! From quick responses from the internet sales group to the finance person... we found a car and bought it within 24 hours. Shout out to Hector Bustos from the Internet Sales and Joel Jennings from the finance side. Even though I didn't buy a Ford from this dealership, they were able to get me a good deal on a used car. More
by HappyBuyer
Employees Worked With
Hector Bustos, Joel Jennings
July 03, 2019
Todd, Monica and Sean Sales Team Todd and his team Gosch Ford provided excellent service and found the Car I wanted and got it to me at a great price. Would do it again! Great job. Todd and his team Gosch Ford provided excellent service and found the Car I wanted and got it to me at a great price. Would do it again! Great job. More
by Financial thought Doctor
Employees Worked With
Todd, Monica and Sean.
June 05, 2019
Gorsch Ford Escondido is the best Ford dealership in town! The team at Gorsch Ford go above and beyond to make you feel like family. They truly made my car buying experience pleasant. Their no pressure and no The team at Gorsch Ford go above and beyond to make you feel like family. They truly made my car buying experience pleasant. Their no pressure and no hassle approach was relieving. Never did they make me feel like I was being hustled into a deal and just out to make a quick sale. I purchased a 2018 Ford Mustang and couldn't be more happier! Thanks to all the employees at Gorsch Ford Escondido. If you're in the market for a new Ford give Gorsch Ford of Escondido a try!!!! More
by Jasony1028
Employees Worked With
Todd, Sean, Richard.
May 15, 2019
Worked hard for the Sale Ended up in the Dealership by mistake and was immediately greeted by Parker. He proceeded to tell me I was at a different dealership but would like to Ended up in the Dealership by mistake and was immediately greeted by Parker. He proceeded to tell me I was at a different dealership but would like to earn my business. Took a few days to work through some details but in the end Parker, Coach, Matt, Sean, and Bryan made the deal happen. I am very pleased with the outcome I would recommend giving Escondido Ford a try. Coach did a great job getting me set up in the truck and Matt has me in and out of finance quick and easy. Bryan and Sean did some great work to make the right deal happen. Thanks again. More
by xtrmdad
Employees Worked With
Bryan Cimicata , Parker, Matt, Coach , Sean McCartney
May 04, 2019
Not one of my needs, wants, requests were missed. Perfect!!! This was a transaction for a 3 yr. lease on a 2019 Ford Escape SE, with 9 miles on odometer. The best most perfect satisfaction for me was the staff I This was a transaction for a 3 yr. lease on a 2019 Ford Escape SE, with 9 miles on odometer. The best most perfect satisfaction for me was the staff I dealt with from start to completion. Richard Hill (Coach) as he is called, Brian, Patrick, Todd and Matt, were just the greatest in doing everything possible to make my 1st Lease transaction in my life a most comfortable event. I was able to give Brian up front my wishes, requirements etc.... and he "listened", a revelation instead of just what he wanted to push. Coach was assigned to handle the one on one effort with me and there are not enough kudos that could be give for his handling, total perfection. Patrick, Todd were so great in their assisting the whole scope of leasing requirements. For Matt, terrific, young, smart, diligent, focused and a pleasure to deal with. So, you asked why did I give 5 Stars or were satisfied on positive level with dealing with this dealership, you have it. Totally Perfection. More
by Richard L. Landry
Employees Worked With
The names listed above "NON" of those. In my review above, I stated the staff: Richard Hill (Coach), Brian, Patrick, Todd and Matt.
March 25, 2019
Need more guys like Hutch and Vince on your Service Team - It took me a while to figure out how to do a review but here I finally did it. There was an issue that could not be replicated but Hutch and Vince ke It took me a while to figure out how to do a review but here I finally did it. There was an issue that could not be replicated but Hutch and Vince kept working with me on it and it turned out my car needed a throttle body. They were able to set me up with a rental while the repair was done. These guys really are amazing and empathetic. Really above and beyond compared to the previous service people that Ford had in this same facility. I really do appreciate it. Like I mentioned before the previous Ford service personnel and service was hoooooorible to say the least. Just horrid. The reps were miserable, robots who it appeared to the observers looking in enjoyed taking their time as if to keep the customer in suspense. You did not know where to check in or who was next. Just a lot of disarray. Your best bet was to just show up and camp out. Then if an issue like mine came up like mine did...they would just send you off because it could not be replicated. No one would bother to listen or to care. No one felt the need for empathy and be like wow if this were my sister, wife or mom I would hate them to go through this frustration alone and with no support. I am very thankful and grateful that Ford Goesch Escondido has revamped their service department and has added jewels like Robert "Hutch" Green and Vince the shop foreman. Their customer service is exceptional and our planet needs more people like Hutch and Vince. They are top notch! Ford is blessed to have you as part of their Team. Hope they continue to revamp and bring in more people like these two fine gentleman. In this day and age most people would not bother and give up easily. Hutch and Vince went the extra mile for one customer and they do not even know me. That says a lot about their work ethic and really reminds me of what a service department used to be like and can be as I have seen it be in the Goesch Ford Escondido Service Department. - Carmen V More
by Carmen V.
Employees Worked With
Robert "Hutch" Green and Vince - Shop Foreman, Vince Escarrega
March 03, 2019
Great service Thank you for getting my 17 mustang Gt in for repairs so quickly . Vehicle was repaired next day and returned to me clean . Thanks for the excellent s Thank you for getting my 17 mustang Gt in for repairs so quickly . Vehicle was repaired next day and returned to me clean . Thanks for the excellent service keep up the good work . Gosch ford exceeeded my expectations . More
by John W
Employees Worked With
Rebecca Trammel
February 03, 2019
Great Service Team The service team at Gosch Ford was great, from the man who met me at my car in the service drive to gather my information to the Service Consultant th The service team at Gosch Ford was great, from the man who met me at my car in the service drive to gather my information to the Service Consultant that helped me through the process of getting my work done in a timely fashion More
by HappyFordCustomer
Employees Worked With
Shannon
