Aaron Ford of Escondido

The staff here are amazing! They really care about the people who come though their doors. Don't let bad reviews scare you. I have just bought new truck and Patrick and Rob jumped though hoops and waved people who come though their doors. Don't let bad reviews scare you. I have just bought new truck and Patrick and Rob jumped though hoops and waved magic wands to get me the truck that I wanted. My husband has brought his Flex to service and Hutch kept him update and informed. Even we these guys are super busy they have a smile and a helping hand available. We feel like we made friends here and WILL send anyone we know looking for a new ride or need service here. WE LOVE THIS PLACE. More

I purchased a Ford Transit 2020 from this place. I submitted my review for Ford.com but they did not publish it because it was a one star. Two main reasons for one star: 1. They sold me a car withou submitted my review for Ford.com but they did not publish it because it was a one star. Two main reasons for one star: 1. They sold me a car without passenger seat. I thought I can install a seat. When I went to pick up the car, they told me it doesn’t have any passenger airbags. Factory removed them! If they have told me I would never buy this car. It is not safe to operate. 2. I it took them one 8 days to finish the paper work for my car, and they only did it because I keep following up with them. 3. I purchase that car remotely, by phone. We agreed one a price that was 300$ less than MSRP. They called me after a while saying that somebody else is willing to buy the car for the whole MSRP price and I need to pay the full price if I want it. Who changes his word for 300$, one a 50+K$ car? 4. They removed a 1$ Funnel in the car to fill it from a canister. In my way home, I ran out of gas. I went to a gas station and filled a canister and came back then I couldn’t find the funnel to fill the tank and had to wait a long time for road side assistant. 5. The passenger door on my brand new 2020 car rattled sometime and you have to open and close it several times to fix this. Need to the new car to the dealership 6. The MPG is way lower than what advertised 7. And finally when I submitted my review for ford.com they said they can’t publish it. :D Be aware they don’t publish 1 star reviews. Will never trust ford again. More

From customer service, Van to the Tech TJ my service was flawless and enjoyable. No issue or complaints at all. A+ service. 100% Would return. flawless and enjoyable. No issue or complaints at all. A+ service. 100% Would return. More

I have taken three different vehicles to this dealership over the past couple of years and service has always been quick and efficient. Service advisors are courteous and respectful. over the past couple of years and service has always been quick and efficient. Service advisors are courteous and respectful. More

I was able to get my car serviced and returned in less time was originally estimated and no there were no surprises. Nice and friendly staff too. time was originally estimated and no there were no surprises. Nice and friendly staff too. More

Handled the recall work with no problems. One two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen sixteen seventeen eighteen words... four five six seven eight nine ten eleven twelve thirteen fourteen fifteen sixteen seventeen eighteen words... More

Gosch service department continually provides outstanding service and great customer service. Shannon is always helpful, polite, knowledgeable and informative. I would recommend them without reservation service and great customer service. Shannon is always helpful, polite, knowledgeable and informative. I would recommend them without reservation More

Fast and friendly service Easy to get appointment and Fast and friendly service Easy to get appointment and great environment for waiting on site Profesional and smile people working during my visit t Fast and friendly service Easy to get appointment and great environment for waiting on site Profesional and smile people working during my visit to enjoy More

Horrible service at this Ford of Escondido, everyone stay away from the dealership. They do not keep their word on a price and will end up flaking or lying to you. Stay Away away from the dealership. They do not keep their word on a price and will end up flaking or lying to you. Stay Away More

Alex the service gentlemen who i dealt with was very helpful and professional. He looked over past service records and let me know everything had been done correctly to that point. He recommended what i helpful and professional. He looked over past service records and let me know everything had been done correctly to that point. He recommended what i needed know and did not push unneeded service. He had a mechanic look at a problem and the mechanic was able to fix it on the spot at no charge. I had been hesitant to go to a dealership as i had heard many bad comments. But this was a great experience and i will continue with Gosch. More