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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

March 31, 2021

Needed to get normal service done, oil change, tire rotation, initially they didn't rotate the rear tires on my 2019 F350 Dually, turned out to be confusion with the service tech. But Tony the service More

by STEVE.HORST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Van
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you for your business, Steve, and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Diiullo Service Manager

March 31, 2021

Great customer service experience. I was told my vehicle being serviced would take two hours, got it back in 1.5. Great COVID protocols in the waiting area. More

by Cooterjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Tony Diiullo Service Manager

March 31, 2021

Good experience with Salesman and sales manager. They gave me a fair deal and were very honest with me. I appreciate that. Thanks Gosch Ford! More

by hacks4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Mitchell, Fred McCurry
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thanks for your feedback on your recent visit to Gosch Ford Escondido. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Danny Meraz General Sales manager

March 31, 2021

I tried to buy a car four times, each time there was no follow up. I don’t think they want to sell cars. I was supposed to receive a call on Monday which I never did. This is very typical of this dealersh More

by bruceab.email
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sean Sweeney
Mar 31, 2021 -

Aaron Ford of Escondido responded

Thank you for speaking with me today Bruce. As we discussed I will be addressing this with the employees you mentioned. Have a great day! Matt Gosch, General Manager

March 27, 2021

Had an excellent experience with Bill at Gosch Ford Escondido! First time car buyer. Very efficient and smooth process. I would definitely recommend to anyone! More

by Jmotts11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gebbie
Mar 28, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Bill to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

October 22, 2020

The best ever I wil recommend I been myself costumer for 18 years always satisfied w the service and the friendly staff and the snacks machines love it there easy financing and any car good insurance good c More

by miriam45espino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Escarrega
August 19, 2020

"5" Shannon is a true professional. Very much a people person. Her excellent service was overshadowed by a Sales Manager yelling at another employee in front of customers quite loudly away from the waitin More

by kfrichter7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
August 11, 2020

I bought my Ranger almost a year ago and it has been an adventure, lots of complements and it run great . I love turbo and it handles great when loading something heavy. Great customer service every time More

by Chalon II
Recommend Dealer
Yes
Employees Worked With
Alex and Josh from Service Department
July 22, 2020

I can’t say enough nice things about how efficient and courteous the folks are over at Gosch Ford in Escondido. I always know they’ll be honest, friendly, and knowledgeable. My 2014 Ford Focus is still r More

by joe
Recommend Dealer
Yes
Employees Worked With
Shannon, Josh, and a host of others. All excellent , Vince Escarrega
July 18, 2020

5 Excellent. Service Writer, Joshua Hay is Awesome, His Customer Service comes with a smile. It is always a pleasure to come into the Service Department. SCORE OF a 5 Excellent Service. Thank You. More

by Ruby_reid22
Recommend Dealer
Yes
Employees Worked With
Joshua Hay
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