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Aaron Ford of Escondido

Escondido, CA

4.6
2,334 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,334 reviews

April 01, 2021

It was very much appreciated that they went out of their way to find a specific color that was requested and didn't push too hard on other colors. I was helped by Jay (Sales) and Lisa (Finance) More

by srbarton416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Lisa Clark
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Danny Meraz General Sales manager

April 01, 2021

When I got to pick up my suv, no one was at the counter and there was one person there but said he didn’t work at the cashier. I originally ask to have my parts not thrown away. My suv still idles More

by JESUSGOMEZ413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Sweeney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Aaron Ford of Escondido responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Tony Diiullo Service Manager

March 31, 2021

Great service Dept and sales . Shannon was great at keeping me up to date with my vehicle as it was being repaired . Thanks again Gosch Ford More

by tjwaterstradt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gosch, Lisa Clark
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Diiullo Service Manager

March 31, 2021

The staff were all so Friendly and courteous to my needs. Thank you for helping me stay on top of my services from here on out. More

by No one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Apr 01, 2021 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Diiullo Service Manager

March 31, 2021

All around great service and fast! I am very happy with it. I wish I was better with names who helped me but it doesn't matter everyone was fantastic. More

by kaylarr66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua?
Apr 01, 2021 -

Aaron Ford of Escondido responded

It has been a pleasure serving you, Kayla. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Tony Diiullo Service Manager

March 31, 2021

Shannon in the service department was friendly, helpful and kept me informed on status of repairs being done. Thank you Shannon for all the help. More

by matthew.aguirre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business, Matthew, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Tony Diiullo Service Manager

March 31, 2021

All went smoothly with service. The service rep, Cameron Foster was very friendly and knowledgeable. He also returned my vehicle at the time promised.Thanks More

by Ron Lister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep Cameron Foster
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you so much, Ron, for your excellent review! We are so glad that Cameron had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Tony Diiullo Service Manager

March 31, 2021

George Lorence and Shannon Medina are the best to work with hands down. I will always buy at this Dealer. Thank you for the help with the warranty repair. More

by BSknu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lorence Shannon Medina
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you for the kind words for George and Shannon in our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Tony Diiullo Service Manager

March 31, 2021

Needed to get normal service done, oil change, tire rotation, initially they didn't rotate the rear tires on my 2019 F350 Dually, turned out to be confusion with the service tech. But Tony the service More

by STEVE.HORST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Van
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you for your business, Steve, and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Diiullo Service Manager

March 31, 2021

Great customer service experience. I was told my vehicle being serviced would take two hours, got it back in 1.5. Great COVID protocols in the waiting area. More

by Cooterjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 01, 2021 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Tony Diiullo Service Manager

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