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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

April 21, 2021

Excellent customer service. Sean is super nice and helpful. The guy at finance helped us get the payment we can afford. We enjoyed our purchase and took a nice car home!! More

by karidi83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney, Adam Smith
Apr 21, 2021 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sean ad Adam met your expectations. Thank you for choosing Gosch Ford Escondido. We look forward to having you as one of our valued customers for many more years to come! Danny Meraz General Sales manager

April 21, 2021

Josh Jamison was amazing to work with. I ordered my Bronco Sport in October, and he kept me up date with the progress as Ford had delayed the production date a few times due to component shortages. He More

by StaceyJ
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Clark, Josh Jamison
Apr 21, 2021 -

Aaron Ford of Escondido responded

Stacey, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Josh, Lisa and our team here at Gosch Ford Escondido are glad to have you as a customer. Danny Meraz General Sales manager

April 20, 2021

I was standoffish from the beginning till a general manager made me feel confident about my purchase. Thank you Gosh Ford of Escondido, my experience was remarkable! More

by Mark012575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Clark, Fred McCurry, Ricardo Becerra
Apr 20, 2021 -

Aaron Ford of Escondido responded

Here at Gosch Ford Escondido, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Danny Meraz General Sales manager

Apr 20, 2021 -

Mark012575 responded

Mr. Danny Meraz, Thank you for the time you invested that made my purchase satisfying!

April 20, 2021

Josh Jameson was very professional & friendly. He handled the special order well by under promising & over delivering on the challenging delivery delays which significantly reduced stress during covid. Deale More

by John Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Clark, Josh Jamison
Apr 20, 2021 -

Aaron Ford of Escondido responded

Thank you so much for taking the time to share your feedback with us, John. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Danny Meraz General Sales manager

April 19, 2021

Service writer Shannon Medina was great help and got the car right in but it took two visits for mechanics to figure it out. Intermittent electric so I know its not easy always. I am happy so far More

by BSknu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Clark, Josh Jamison
Apr 19, 2021 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Tony Diiullo Service Manager

April 19, 2021

The facilities are great! very open, the personnel is very friendly and not pushy. Great experience over all. This is my second vehicle from Gosch and i will be coming back. More

by vchavez667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Meraz, Lisa Clark, Louis Harwood
Apr 19, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Danny Meraz General Sales manager

April 19, 2021

Service quality was very poor.Oil was still black after Service quality was very poor. Oil was still black after change and new filter. Oil leaked from new filter onto my concrete driveway, tire rotation More

by falknest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon the service manager
May 06, 2021 -

Aaron Ford of Escondido responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Tony Diiullo Service Manager

April 19, 2021

It was easy to schedule service online. They have a comfortable waiting area and coffee machine! Service was done promptly and got a complimentary car wash as well. More

by JAMES123CARACCIO321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 19, 2021 -

Aaron Ford of Escondido responded

Thank you, James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Diiullo Service Manager

April 19, 2021

We tried to get a new vehicle at a different Ford dealer for over 2 months to no avail. We contacted Josh and within about one week we had the vehicle we wanted. Great customer service! More

by Steven Cabaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jamison
Apr 19, 2021 -

Aaron Ford of Escondido responded

Thank you, Steven, for choosing Gosch Ford Escondido! We appreciate you taking the time to leave us this great feedback and five-star rating. We're glad that Josh was able to help, and we hope to see you again! Congratulations on your new Ford, Steven! Danny Meraz General Sales manager

April 19, 2021

They had the car I wanted and sold it to me at the price I was willing to pay. Made the numbers work fo me More

by Ody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines
Apr 19, 2021 -

Aaron Ford of Escondido responded

Thank you so much for choosing Gosch Ford Escondido! Congrats on your new purchase, and let us know if we can be of any more assistance! Danny Meraz General Sales manager

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