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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

April 30, 2021

Head Lamp wasn't working, I was told it would be under warranty ($3k value) I was charged $150.00 to plug a lamp in. Manager went home early so i couldnt discuss. I feel Ripped off. More

by socalbill26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Green
May 17, 2021 -

Aaron Ford of Escondido responded

Bill, thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Tony Diiullo Service Manager

April 29, 2021

Muy buen trabajo eres un muy buen vendedor Carlos gracias por aserme sentir en casa y por dejarme disfrutar de tener algo pata comenzar mi crédito More

by Antonio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos gomez, Carlos Gomez
Apr 29, 2021 -

Aaron Ford of Escondido responded

Thank you, Antonio, for taking the time to leave us this great review! We're thrilled that you found your experience with Carlos to be a positive one! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Congratulations on your new purchase, Antonio! Danny Meraz General Sales manager

April 29, 2021

Great dealership. We are so happy with our purchase and our whole experience while shopping for a car. Coach was the best salesperson. Thank you. More

by Haydee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hill, Adam Smith, Caroline Mitchell
Apr 29, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Haydee! All of us at Gosch Ford Escondido are glad to have you as a customer. Danny Meraz General Sales manager

April 29, 2021

I Wasn’t communicated anything about my truck upon pick pick. Oil change took 5 hours even with an appointment. Not even sure if all recalls were taken care of if any More

by MMONTOYA760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron
May 16, 2021 -

Aaron Ford of Escondido responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Tony Diiullo Service Manager

April 29, 2021

Top notch service. Had an issue and it was a little confusing, but after speaking to him he took care of it right away and gave us all the updates needed to get the issue resolved! More

by Rmg7174
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jones, Abraham Diaz Marquez
Apr 29, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback and write this five-star review! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Danny Meraz General Sales manager

April 27, 2021

Coach was a great salesman, I told him exactly what I wanted. Coach was able to find what exactly what I wanted plus more! Step 2 was getting everything in this deal the way I WANTED IT, and I can say Co More

by Du5tin22
Recommend Dealer
Yes
Employees Worked With
Jim Jones, Caroline Mitchell, Rick "Coach" Hill
Apr 27, 2021 -

Aaron Ford of Escondido responded

Thank you so much, Dustin, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with "Coach" and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Danny Meraz General Sales manager

April 27, 2021

Coach and Adam were very helpful and worked very hard for me. I will always appreciate them. They gave me hope and confidence. Thank you. More

by oceanwavesandirisheyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick "Coach" Hill
Apr 28, 2021 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Coach and Adam met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Danny Meraz General Sales manager

April 26, 2021

Jerimy went above and beyond to help our family out to get exactly what we were looking for. He was patient but not pushy and that is admirable. He cares about his job and doing it well and that translate More

by J.Rach11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines
Apr 26, 2021 -

Aaron Ford of Escondido responded

Here at Gosch Ford Escondido, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jerimy, and it was a pleasure having you at the dealership. We appreciate your review! Danny Meraz General Sales manager

April 25, 2021

Sean Sweeney was a absolute pleasure to work with. Very knowledgeable and no pressure salesman. I will do business with them again in the future. More

by alexanderson044
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney
Apr 26, 2021 -

Aaron Ford of Escondido responded

Hello, Alex! Thanks for your feedback on your recent visit to Gosch Ford Escondido--it's great to hear that Sean made your purchase experience hassle-free. We hope you will continue to enjoy your new vehicle, and we look forward to working with you again! Danny Meraz General Sales manager

April 25, 2021

Had an amazing experience jerimy was so cool and was explaining me and how everything works better for me and also showed me the Ford app where he explained to me how I can use the app to turn on my car More

by rudy_2jz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Jerimy Deines
Apr 26, 2021 -

Aaron Ford of Escondido responded

Thanks for your review, Rudy! It's fantastic to hear that Jerimy provided you with great customer service while assisting you with your new purchase. We truly appreciate the opportunity to do business with you and are here to help with anything else you may need. Thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales manager

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