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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

May 10, 2021

We were helped by Travis and William with the purchase of our new Ranger. Both Travis and William were extremely helpful, polite and professional. Adam gave us a deal we were very pleased with. More

by Guy4381
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Smith, William Gebbie, Travis Milks
May 10, 2021 -

Aaron Ford of Escondido responded

Congratulations on your new Ranger! We are thrilled that you found your experience with Travis, William, and Adam to be a positive one. Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! Danny Meraz General Sales Manager

May 10, 2021

I came in here liking Ford but uncertain if I liked the Ranger. I was put at ease with my questions answered and looking for a vehicle that suited my needs. More

by cortezim81
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gebbie
May 11, 2021 -

Aaron Ford of Escondido responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Danny Meraz General Sales Manager

May 10, 2021

Very helpful, accommodating and honest. They actually want to help and serve their community. Will be back to purchase another vehicle and continue my service needs. More

by chris_mammoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill!
May 10, 2021 -

Aaron Ford of Escondido responded

It's great to hear that our staff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Gosch Ford Escondido! We look forward to having you as one of our valued customers for many years to come, Chris! Tony Diiullo Service Manager

May 10, 2021

Car had 20,400 miles when it needed the block replaced. Barely had it back 3 weeks when we had to have it towed in. It sat at the service center 2 1/2 days before we knew what was wrong with it, and we had More

by queeneeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Jamison
May 27, 2021 -

Aaron Ford of Escondido responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. We hope your vehicle is now running smoothly. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Tony Diiullo Service Manager

May 10, 2021

Jerome was great to work with. Very professional and knowledgeable. He didn’t pressure me at anytime during the buying process. I would definitely come to Gosh Ford and work with him again. More

by Baja Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines
May 10, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to write this five-star review and let us know how great Jerome is doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new purchase, Bob! All of us at Gosch Ford Escondido are glad to have you as a customer. Danny Meraz General Sales Manager

May 10, 2021

Hands down, worst customer service I've experienced in my life. The staff lies, steals and poorly communicates. Will never come back here again! They even dented my truck! More

by kristopherk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department provided consistently terrible service. Absolutely horrendous. As if the service was not bad enough as it was, they even dented my truck.
May 27, 2021 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Tony Diiullo Service Manager

May 28, 2021 -

kristopherk responded

Hi Tony, Thanks for your reply. You can start by refunding my purchase and paying for the 2 dents to be removed from my immaculate 2019 F250 Turbo Diesel. Feel free to; email- info@kristopherkirkpatrick.com Reach out - www.kristopherkirkpatrick.com Follow along (IG) - @kristopher.kirkpatrick

May 09, 2021

Awesome service! Jerimy was excellent, went above and beyond. Went to different dealer a few months back and my experience almost made me decide to not get a new car, I’m glad I went the Gosch! Best car More

by pooh030284
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines
May 10, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to leave us this great review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jerimy has met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new purchase! Danny Meraz General Sales Manager

May 09, 2021

Great experience at Gosch Escondido. Coach was great, it walked me through the process, fast and easy process, ask for him if you want to visit Ford Escondido. #Ilovemy Bronco More

by Cecilia morales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coach, Rick "Coach" Hill
May 10, 2021 -

Aaron Ford of Escondido responded

Thank you, Cecilia, for taking the time to leave us this great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Congratulations on your new Bronco, Cecilia! Danny Meraz General Sales Manager

May 08, 2021

It was a pleasure working with Sean, Carrie, Coach, and the team at Gosch. We look forward to coming back and seeing you again for our next auto purchase. Heartily recommended!! More

by Seth G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney, Caroline Mitchell, Rick "Coach" Hill
May 10, 2021 -

Aaron Ford of Escondido responded

Congratulations on your new purchase, Seth! We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit. Danny Meraz General Sales Manager

May 08, 2021

Helpful and no high pressure sales. Very attentive while you are in the process of buying the car. Test drive was substantial to get a good feel of the vehicle. More

by Mharrington2785
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Becerra
May 10, 2021 -

Aaron Ford of Escondido responded

Thank you so much for taking the time to share your great feedback with us. We are delighted to learn about your positive experience. Congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Danny Meraz General Sales Manager

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