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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

June 17, 2021

I brought my car in for service on Monday 6-14-21. The inspection came back showing my brakes were in the "green". I know this can't be true because I hear a noise when I brake. I did not say anything bec More

by Michelle
Recommend Dealer
No
Employees Worked With
Can't remember his name
Jul 04, 2021 -

Aaron Ford of Escondido responded

Michelle, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please stop by so that we can inspect your brakes together. Our goal is to make sure everyone that visits the dealership has a top notch experience. If it appears that your brakes would need to be replaced, we will get that done for you at no charge for the inconvenience. Tony Diiullo Service Manager

June 16, 2021

Very bad they have my truck for a whole month I didn’t Very bad they have my truck for a whole month I didn’t do nothing they always told me that they will have it ready and they didn’t More

by jguadarrama619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Gosch
Jul 03, 2021 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Tony Diiullo Service Manager

June 15, 2021

We've been looking for about a month locally in the palm springs area. I made honest fair offers and none of the car dealerships would even budge. I found a fair priced car at Gosch ford. So we decided to m More

by ganangan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hill., Lisa Clark, Rick "Coach" Hill
Jun 15, 2021 -

Aaron Ford of Escondido responded

Congratulations on your new purchase, Gary and Gemma! Thank you for choosing Gosch Ford Escondido! We truly appreciate your fantastic feedback and five-star review. We're glad to hear that Rick was able to help, and we hope to see you again! We're looking forward to having you as one of our valued customers for years to come. Danny Meraz General Sales Manager

June 15, 2021

Nothing was really explained correctly and I didn’t feel welcomed. I don’t want to mention her name but I had left her 4 messages and it took about 3 weeks to be able to speak to her after calling multiple More

by me17
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
NA
Jul 02, 2021 -

Aaron Ford of Escondido responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Tony Diiullo Service Manager

June 13, 2021

We highly recommend Carlos at Gosch Ford. He was so patient and knowledgeable throughout our entire experience. Thank you so much, Carlos! We could not have asked for better service! More

by Lacoates18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomez
Jun 14, 2021 -

Aaron Ford of Escondido responded

Thank you for your very kind review. Carlos and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Danny Meraz General Sales Manager

June 12, 2021

Abraham díaz marquez Good job Buena pláticaAmigable todo el tiempo Buena atención al cliente Trabajo Muy rápido para obtener el crédito.Recomendare a mis amigos y familiares More

by maxbojorquez1007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
Jun 12, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that Abraham had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Danny Meraz General Sales Manager

June 10, 2021

Great customer service, lots of patience, and really good explanation about the vehicle and purchasing process thank ypu guys. I will be happy to be back for any future purchases More

by apolinar.lavariega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Abraham Diaz Marquez, Carlos Gomez
Jun 11, 2021 -

Aaron Ford of Escondido responded

Apolinar, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Danny Meraz General Sales Manager

June 10, 2021

Gosch Ford and it’s team has been professional, prompt, and friendly every time I take my vehicle in for service, thank you Gosch team! More

by Nathanst2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Smith
Jun 10, 2021 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, Nathan. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Tony Diiullo Service Manager

June 10, 2021

Efficient process. Shannon was very good. I am satisfied, and would be pleased to refer new clients to this particular dealer. It is a fine business. More

by tph12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shannon
Jun 10, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to leave us a five-star review. We're thrilled that you found your experience with Shannon to be a positive one. We appreciate your business, and our team looks forward to serving you again soon! Thank you for helping to spread the word about us. Tony Diiullo Service Manager

June 08, 2021

Made an appointment for Wiper blades. When I got to their service department, they said theybwont be able to work on my van, but since it's a safety hazard without a working wiper, the manager was able to se More

by Richard Go
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon, Lisa Clark, Rick "Coach" Hill
Jun 08, 2021 -

Aaron Ford of Escondido responded

Thank you, Richard, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Tony Diiullo Service Manager

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