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Aaron Ford of Escondido
Escondido, CA
2,336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 25, 2021
Armando is the man, found us exactly what we were shopping for; the 2019 Ford Mustang. Outstanding customer service at this business. We drove 3 hours and were completely satisfied. Will definitely r shopping for; the 2019 Ford Mustang. Outstanding customer service at this business. We drove 3 hours and were completely satisfied. Will definitely return for our next vehicle. Also thanks to Captain America he was a great help More
by arnodebra
Verified CustomerEmployees Worked With
Armando Castañeda , Fred McCurry
June 24, 2021
The first experience is always the best with car dealerships because they are nice and want you to spend money but once you do they could give two xxxxs about anything. If I could give zero stars dealerships because they are nice and want you to spend money but once you do they could give two xxxxs about anything. If I could give zero stars I would. They have wasted my time. Never return phone calls. Bought a "certified" used car had issues after driving it home on the freeway. Took 3 weeks to get a service appointment Didn't receive 1 phone call back to make an appointment, after I left 3 messages. I had to go online and make an appointment 3 weeks out and get my own rental car for a week so I could go to work and have a reliable transportation with my children Took my car in for its appointment and it has a cracked flex plate. 1.5 to 3 weeks for fixing. On top of my electrical on dash going out. Finally get a rental covered by them that doesn't fit my family needs with children and car seats. And put on a waitlist for a bigger car (who knows when that will show up) So I asked to get a different car in exchange because it's going to keep having problems now. They waste 2 hours of my time showing me different cars and come back with a higher loan and a higher car payment. So now I'm stuck without a car that fits my needs, a broken car I just bought in the shop and a dealership that doesn't answer the phone. And doesn’t care about selling a broken vehicle. Save your sanity, time and money and go with a dealership that values its customers and sells reliable vehicles More
by Jennifer.barrett12
Employees Worked With
Josh in service department tried but his management lacks professionalism , Adam Smith, Caroline Mitchell, Fred McCurry, Rick "Coach" Hill
June 22, 2021
Service advisor listened to the issue and made sure they addressed it in a timely manner. Kept me appraised of the status and let me know when parts would be available for repair. addressed it in a timely manner. Kept me appraised of the status and let me know when parts would be available for repair. More
by Coyotesrule
Employees Worked With
Service Advy
June 22, 2021
It was a pleasure to work with Bill and everyone at Gosch Ford. Found the vehicle I was looking for and made the deal very easy. No surprises, everything was straightforward. Would highly recommend. Ford. Found the vehicle I was looking for and made the deal very easy. No surprises, everything was straightforward. Would highly recommend. More
by Jeff
Employees Worked With
Adam Smith, Caroline Mitchell, William Gebbie
June 22, 2021
Took two weeks to fix the Hydroboost and install six tires on my work truck! The power steering is about fifty percent and wasn’t fixed correctly! tires on my work truck! The power steering is about fifty percent and wasn’t fixed correctly! More
by Rhuffman
Employees Worked With
Service department
