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Aaron Ford of Escondido

Escondido, CA

Overview
Reviews
Vehicles
4.5
2,336 Reviews
Call Dealership (760) 871-4348

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

July 05, 2021

We were looking for a cat for our kid and Gosch did a great job of helping us out. More

by mike.jessen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Rick "Coach" Hill, Travis Milks, Taylor Blais
Report | Print
Jul 06, 2021 -

Aaron Ford of Escondido responded

Congratulations on your new vehicle, Mike! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Danny Meraz General Sales Manager

July 05, 2021

Great service as always. No issues! Service department is professional and courteous. Status updates are frequent and clear. More

by dbg31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
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Jul 06, 2021 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Diiullo Service Manager

July 05, 2021

Shannon always goes out of her way to make sure that everything is taken care of, and that is the reason I choose Gosch of Escondido. More

by amilcar.andujar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 06, 2021 -

Aaron Ford of Escondido responded

Thank you, Amilcar, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shannon and the rest of our team, and we look forward to working with you again. Tony Diiullo Service Manager

July 05, 2021

I called got an estimate $150, when I got their price went up to $250 More

by robtmartin55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service desk
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Jul 06, 2021 -

Aaron Ford of Escondido responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. We've been having some issues with misinformation through Ford, but are getting that all handled and corrected. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let me know the best way to contact you, and I will reach out. We'd love to get to the bottom of this and turn things around for you. Tony Diiullo Service Manager tdiiullo@goschmail.com

Jul 07, 2021 -

robtmartin55 responded

Yes give me back $100. I called twice gave the girl all the information she quoted me $150 two days in a row. Made an appointment went in want to charge me $330. Then because you didn't take him as long as he's expected he dropped the price down to $250 but still it was $100 more that I was quoted twice. Yes there's one way to make it right and you know what that is

July 05, 2021

Shannon Medina has been very efficient and helpful in determining what service should be done to the Mustang. Other service people have also been very courteous. More

by Leni4711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
II can only mention people I actually met
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Jul 06, 2021 -

Aaron Ford of Escondido responded

It's great to hear that Shannon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Escondido! Tony Diiullo Service Manager

July 05, 2021

Josh was great. Very helpful. The whole service department gets a thumbs up. Gosch Ford service Department always does their best to get things done and make there customers happy. More

by Barb31153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in service
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Jul 06, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time, Barb, to share your thoughts on working with Josh and the rest of our team. We're glad to hear they delivered such a great experience! Tony Diiullo Service Manager

July 05, 2021

This was a short-notice request for a potentially serious issue! Hutch went above and beyond the call of duty!! iSuper service!!! Hutch is the best!!!! More

by Cornerstone_sc_llc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch
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Jul 06, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Diiullo Service Manager

July 04, 2021

Abraham Díaz Márquez muy buen servicio recomendado pregunten por el More

by Olivarria890
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
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Jul 04, 2021 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Abraham met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Danny Meraz General Sales Manager

July 04, 2021

I have stopped by several times to look at several trucks. Personnel were friendly. Today I spoke to a sales person who referred me to Travis Milks. Travis was very helpful and responsive. He was More

by CWeckmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney, Jim Jones, Lisa Clark, Travis Milks
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Jul 04, 2021 -

Aaron Ford of Escondido responded

Thank you! Travis and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager

July 03, 2021

Mr. Abraham is a very honest and helpful. He truly cared for us and what meets our needs. He explained thoroughly and gave us great options. We also want go thank his manager, Armando for helping us as well More

by Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando , Abraham Diaz Marquez
Report | Print
Jul 03, 2021 -

Aaron Ford of Escondido responded

Thank you so much, Dee, for your kind words for Abraham and our team and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We truly appreciate your business! Danny Meraz General Sales Manager

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