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Aaron Ford of Escondido

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
2,334 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,334 reviews

July 08, 2021

Excellent service with great deals on service on your vehicle. With seven vehicles it’s nice to have your vehicle serviced with Ford approved parts and warranties More

by MarkLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch
Report | Print
Jul 09, 2021 -

Aaron Ford of Escondido responded

Mark, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Tony Diiullo Service Manager

July 08, 2021

Service person saw video of my car was doing. I dropped it off at 8am and had no updates until.i called at 430pm. Was told they could not duplicate the problem! And you needed it all day for that!? No comm More

by Deanandlauriekey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Hutch and robert
Report | Print
Jul 26, 2021 -

Aaron Ford of Escondido responded

Dean and Laurie, We're sorry to hear about your service experience and apologize for the lack of communication. We hope to connect with you soon to discuss how we might be able to turn this around for you. Tony Diiullo Service Manager

July 07, 2021

We were treated politely, listened to well, and felt trust in Taylor, even though he is a car salesman. We were offered a fair deal. More

by Rosie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Blais
Report | Print
Jul 07, 2021 -

Aaron Ford of Escondido responded

Thanks, Rosie, for sharing your thoughts about your experience with Taylor here at Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Danny Meraz General Sales Manager

July 07, 2021

I have always received great service at Gosch Ford. Everyone is polite and friendly and knows their job. I always spend less time waiting than I expect to. Thanks to all of you!! More

by annebeauchamp8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
Report | Print
Jul 07, 2021 -

Aaron Ford of Escondido responded

Anne, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Tony Diiullo Service Manager

July 06, 2021

The service was on time everyone was extremely helpful and I was in and out of there in less than the time that was quoted More

by JOHNRAINGUTTERSANDAWNINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was in service not sales
Report | Print
Jul 06, 2021 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Diiullo Service Manager

July 06, 2021

Took 6 months to get a grounding bolt part replaced. Tried showing up and calling. The rep wouldn’t return any calls. Very Poor customer service. More

by apers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hutch in service
Report | Print
Jul 06, 2021 -

Aaron Ford of Escondido responded

Marco, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send me a message with your contact information so that I can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Tony Diiullo, Service Manager tdiiullo@goschmail.com

July 06, 2021

Great dealership. Easy to work with. Trustworthy and does what they say they will do. I recommend them without any hesitations. Great dealership and great tesm More

by Mach e
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jones, Rick "Coach" Hill
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Jul 07, 2021 -

Aaron Ford of Escondido responded

Thank you for your very kind review. Jim, Rick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Danny Meraz General Sales Manager

July 05, 2021

Coach was Amazing, he provided excellent customer service! He made our purchase process very easy and went with everything we wanted before we signed our contract. More

by JoAnn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Rick "Coach" Hill
Report | Print
Jul 05, 2021 -

Aaron Ford of Escondido responded

JoAnn, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Rick, Ricardo and our team here at Gosch Ford Escondido are glad to have you as a customer. Danny Meraz General Sales Manager

July 05, 2021

We were looking for a cat for our kid and Gosch did a great job of helping us out. More

by mike.jessen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Rick "Coach" Hill, Travis Milks, Taylor Blais
Report | Print
Jul 06, 2021 -

Aaron Ford of Escondido responded

Congratulations on your new vehicle, Mike! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Danny Meraz General Sales Manager

July 05, 2021

Great service as always. No issues! Service department is professional and courteous. Status updates are frequent and clear. More

by dbg31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Jul 06, 2021 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Diiullo Service Manager

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