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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

July 15, 2021

Took 45 min longer than they said it would, they told me my car was ready so I paid and than stood out front for like 10 min after the guy told me he was going to get my car. I finally went inside and than More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 02, 2021 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service records? If you'd prefer to speak on the phone or via another forum, please feel free to contact me directly or let me know the best way to contact you, and I will reach out. Tony Diiullo Service Manager

July 15, 2021

Manager was proactive in getting our safety recall work accomplished. Parts were on back order from Ford. He kept us updated until the parts finally arrived then scheduled the work. More

by Clvalenzia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo
Jul 16, 2021 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Tony Diiullo Service Manager

July 14, 2021

Easy to work with and friendly environment. Will recommend to my friends and family. It was an easy experience and Abraham was a great person to work with More

by Sportsdadof8
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
Jul 14, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with Abraham and our team. We're glad to hear we delivered such a great experience! Danny Meraz General Sales Manager

July 14, 2021

We had a nice, smooth buying experience at Gosch Ford. Josh Jamison treated us well. Our special order Transit took a long time to get built but it is a beauty. More

by peterherg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jamison
Jul 14, 2021 -

Aaron Ford of Escondido responded

Thank you, Peter, it's fantastic to hear that Josh and the team provided you with great customer service while assisting you with the purchase of your Transit! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

July 14, 2021

Taylor was a great help finding what we needed even with the limited number of cars they had! We love our new car! Thank you so much! More

by Holly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Smith, Taylor Blais
Jul 14, 2021 -

Aaron Ford of Escondido responded

Holly, It's great to hear that Taylor was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

July 14, 2021

Great job every time I go there. Their customer service is great fast and easy and very affordable. They are very friendly they make you feel like for part of there family. More

by aldecopablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 14, 2021 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Tony Diiullo Service Manager

July 14, 2021

Very professional experience. I will definitely buy our next car here from Jerimy. Thank you for having a great team. Mararywas great help in service center. More

by Kimberly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines
Jul 14, 2021 -

Aaron Ford of Escondido responded

Thank you so much for choosing Gosch Ford Escondido! Congrats on your new purchase, and let us know if Jerimy can be of any more assistance! Danny Meraz General Sales Manager

July 13, 2021

Travis went above and beyond to find us a deal on the type car we wanted. Quick and smooth process with zero down time in between paperwork processes. Utilized his sales managers when needed and gained o More

by Rileypat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Smith, Travis Milks
Jul 13, 2021 -

Aaron Ford of Escondido responded

Thank you for sharing your thoughts about your experience with Travis here at Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Danny Meraz General Sales Manager

July 13, 2021

I called Escondido Gosh Ford today praying for someone to treat me like a person. I got just that and more. Thank you Carlos for treating us like family and selling us our dream car. Escondido Gosh Ford is b More

by Nboling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Carlos Gomez
Jul 13, 2021 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido. It is great to hear that Carlos was so helpful. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Danny Meraz General Sales Manager

July 13, 2021

Most respectful and helpful personnel in all departments. Worth the forty five minute drive to this location everytime! I highly recommend Gosch Ford in Escondido. More

by mlarso24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch, Cameron in Service Department , Rick "Coach" Hill
Jul 13, 2021 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Tony Diiullo Service Manager

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