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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

July 17, 2021

Always good service and done on time. Josh is my go to Always good service and done on time. Josh is my go to service writer! I will be returning for my next service appointment to Gosch Escondido. More

by PENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hay
Jul 17, 2021 -

PENNY responded

Great

July 17, 2021

Staff is friendly. Wait time to get vehicle back is ridiculously long. Doesn’t matter what you go in for it’s always a minimum 2 hour wait. They want you to text them with questions but they don’t resp More

by KW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his. Name
Jul 19, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Diiullo Service Manager

July 17, 2021

Coach was awesome to work with! He made the process of buying a 2021 Escape fast and easy, while getting me the best monthly rate I could’ve asked for. Coach showed me the ins and outs of my new car and h More

by brianaalynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coach, Rick "Coach" Hill
Jul 19, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with Coach and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Danny Meraz General Sales Manager

July 16, 2021

Amazing experience, from start to finish Carlos and adam are the best in the business. Thank you so much can't say enough ,im very happy. More

by Richestack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos gomez. Adam smith, Carlos Gomez
Jul 16, 2021 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Carlos and Adam here at Gosch Ford Escondido. Danny Meraz General Sales Manager

July 16, 2021

Excellent attitude and awesome looking location. Friendly staff and highly maintained store. My shopping experience was excellent and my new Mustang is Great. I highlyrecommend Gosch Ford in Escondido to eve More

by Pony rider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Ricardo Durazo, Matt Gosch, Caroline Mitchell, Lisa Clark, Jerimy Deines, Abraham Diaz Marquez, Carlos Gomez, Josh Jamison, Alondra Diaz
Jul 16, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we hope you'll continue to enjoy your new Mustang! Danny Meraz General Sales Manager

July 16, 2021

3+ hours for incomplete oil change and service leaving my suv broken and needing to go to a different center. Will not be back! It was aweful More

by kendra.diaz36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Gosch, Travis Milks, Josh Jamison, Tristan Robles
Jul 16, 2021 -

Aaron Ford of Escondido responded

Good afternoon Kendra, We are so sorry that. due to an influx of customers at that time, we were unable to complete work on your vehicle before you had to leave. We gave you the oil change for free because of the delay you suffered and I apologize again for the inconveniance. If you do decide to visit again, please contact me beforehand and I will ensure that you enjoy a VIP experience. Tony Diiulo Service Manager Gosch Ford Escondido

July 16, 2021

Hutch is the BEST service advisor. He handles everything, including getting me a Lyft to and from the dealership.They fixed everything and were reasonable in time and money. More

by cablackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch Green
Jul 19, 2021 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad to hear that Hutch and our team were able to help, and we hope to see you again! Tony Diiullo Service Manager

July 16, 2021

We were very pleased with our recent trade in experience at GOScH Ford. Alondra and Carrie were friendly, knowledgeable, helpful and we got exactly what we wanted and a great deal. Mike and Judy. More

by Mike&Judy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney, Jim Jones, Caroline Mitchell, Alondra Diaz
Jul 19, 2021 -

Aaron Ford of Escondido responded

Thank you, Mike and Judy, for your business and this review. We're happy to hear That Alondra and Carrie were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know. Danny Meraz General Sales Manager

July 15, 2021

Had a great experience here. Taylor was very patient with me. I was very unsure of what i wanted and he helped me realize what i wanted in a car. I will for sure recommend family and friends to go through h More

by Ahernandez13202
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Taylor Blais
Jul 15, 2021 -

Aaron Ford of Escondido responded

Thank you for leaving us a review! We are very happy to hear that Taylor provided you with such a positive experience, and we truly appreciate your recommendation. All of us value your business and look forward to your next visit! Danny Meraz General Sales Manager

July 15, 2021

Best experience I’ve had buying a car! It was super easy to get in and out here! I am loving my new car so much! More

by Chase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Blais
Jul 15, 2021 -

Aaron Ford of Escondido responded

Thank you so much for taking the time to share your feedback with us, Chase! We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Danny Meraz General Sales Manager

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