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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

July 26, 2021

Great customer service that walked you through the entire process. Very transparent for services required. I was in and out quickly. They did not try to sell me items not needed. More

by hayden_karr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Jul 26, 2021 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Tony Diiullo Service Manager

July 26, 2021

Josh, Mark, and Rob are 3 of the best people at the dealership. Their knowledge and customer service skills are super top notch by far More

by Scooter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Mark, and Rob
Jul 26, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Tony Diiullo Service Manager

July 26, 2021

My sales representative Carlos was awesome and got us a good deal on my used Raptor. The price negotiations with the sales managers was not the greatest because in 18 days they changed the advertised price More

by Nicholas Starcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Carlos Gomez
Jul 26, 2021 -

Aaron Ford of Escondido responded

Thank you for your review, Nicholas! We strive to make sure that all of our customers leave happy, and it's great to hear about your experience with Carlos here at Gosch Ford Escondido. We will take your pricing negotiation feedback into account for the future. Please let us know if there's anything else we can do for you. All of us hope you enjoy your Raptor! Danny Meraz General Sales Manager

July 25, 2021

Getting a car at Gosch Ford Escondido was a great experience. The employees were friendly and reasonable. Personally, I enjoyed the process of getting a car at Gosch Ford Escondido. More

by ana madrigal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Castaneda , Ricardo Durazo, Rick "Coach" Hill, Tristan Robles
Jul 25, 2021 -

Aaron Ford of Escondido responded

Ana, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Danny Meraz General Sales Manager

July 24, 2021

Great customer service experience! For a this to happen, they made it easy to schedule, greeted me when I arrived at the dealership, had a ride ready, fixed the vehicle as advertised and when unexpected iss More

by NCT350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Green
Jul 25, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Tony Diiullo Service Manager

July 24, 2021

Abraham gave us really good customer service and helped us best as he could , he was really kind and helpful , I really recommend you come visit him I’m the future when looking to buy a car ! More

by sameerferrari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
Jul 25, 2021 -

Aaron Ford of Escondido responded

Sam, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Abraham and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Danny Meraz General Sales Manager

July 23, 2021

Gosch Ford really treats you like FAMILY. Upfront & Gosch Ford really treats you like FAMILY. Upfront & honest & they take care of you. Carlos walked me through every step of the process & was great More

by kflores475
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Jim Jones, Carlos Gomez
Jul 23, 2021 -

Aaron Ford of Escondido responded

Thank you so much for choosing Gosch Ford Escondido! It's fantastic to hear that Carlos and the team delivered such a great experience. Congrats on your new purchase, and let us know if we can be of any more assistance! Danny Meraz General Sales Manager

July 23, 2021

I would totally recommend Travis and Gosch Ford dealership to anyone looking for a car or truck. Everything was smooth and easy. Extremely knowledgeable about their products More

by Charlieray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Jim Jones, Caroline Mitchell, Travis Milks
Jul 23, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Danny Meraz General Sales Manager

July 23, 2021

The worst service I have ever experienced. The service we brought the car in for wasn’t even done. We had to bring it in several weeks later and pay for a rental car….again. And I don’t think the service was More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Van and Hutch
Aug 09, 2021 -

Aaron Ford of Escondido responded

We're sorry that you didn't have a completely satisfying visit, Lisa. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Tony Diiullo Service Manager

July 23, 2021

Great buying experience. Tristen was helpful, but not pushy. He listened to what we wanted and never tried any up sale tactics! Really good experience. More

by K. Wavelink
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Clark, Tristan Robles
Jul 25, 2021 -

Aaron Ford of Escondido responded

We are very happy to hear Tristan and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Danny Meraz General Sales Manager

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