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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

August 24, 2021

Too much money you ppl charge ...for any type of service I cant come there for service on my car again ...sorry I could have had the same work done at an reputable shop in escondido for 565.00 and you ppl c More

by 0ndsea
Recommend Dealer
No
Employees Worked With
Taylor Blais
Sep 11, 2021 -

Aaron Ford of Escondido responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tony Diiullo Service Manager

August 24, 2021

Gosh ford in Escondido is very Reliable, it has good customer service, also is closed to my house, and with affordable prices, in general, great customer service More

by ncasl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name but very good customer service
Aug 24, 2021 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Diiullo Service Manager

August 23, 2021

Excellent dealership to get your vehicle serviced. All of the service advisors are excellent, but especially Hutch. Hutch made me feel like part of the Ford family. More

by bullseyet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch, Josh Jamison
Aug 23, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Hutch to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Tony Diiullo Service Manager

August 23, 2021

Even that it took forever to get a simple oil change done on the truck - at least they offered a ride home and back to the dealer. Despite having an appointment scheduled in the morning it was estimated a 3- More

by Trucklover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Cruz
Aug 23, 2021 -

Aaron Ford of Escondido responded

We are very sorry to hear that you weren’t fully satisfied with your experience. If you wouldn’t mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you. Tony Diiullo Service Manager

August 23, 2021

The customer experience is very good. Able to schedule an appointment online, greeted by attendant when I drove up, no line at my service coordinator window, service coordinator was friendly, helpful, and pr More

by tabess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service coordinator.
Aug 23, 2021 -

Aaron Ford of Escondido responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Tony Diiullo Service Manager

August 23, 2021

They didn’t have my car ready when they it was. It took them 3 days to complete my oil change and check the traction control light. Very unprofessional. More

by francisco6352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hutch from service department.
Sep 09, 2021 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Tony Diiullo Service Manager

August 22, 2021

Hutch and Ricardo were excellent. They accommodated to our needs and provided us excellent customer service. Thank you again to Hutch and Ricardo for helping More

by Rachel McCubbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch, Ricardo Durazo
Aug 23, 2021 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hutch and Ricardo met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Tony Diiullo Service Manager

August 22, 2021

From day one the Gosch Ford staff has been nothing but professional and helpful when it comes to customer service. My warranty expired long ago but I still take my car back to the dealership. Thanks agai More

by Gaebug.47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department (10 out of 10).
Aug 23, 2021 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Tony Diiullo Service Manager

August 22, 2021

Really good experience, they were able to give me a baseline out the door price and work with me from there. Would definitely come back for my next purchase. Jerimy was super friendly and helpful More

by Gsbarns95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines
Aug 23, 2021 -

Aaron Ford of Escondido responded

We are very happy to hear that Jeremy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Danny Meraz General Sales Manager

August 22, 2021

Taylor and his team were phenomenal and the most welcoming employees I’ve experienced. They went above and beyond to help me get the best deal to get my DREAM car!! I will recommend everyone and any More

by Asia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Blais
Aug 23, 2021 -

Aaron Ford of Escondido responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Taylor and Adam. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Danny Meraz General Sales Manager

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