
Aaron Ford of Escondido
Escondido, CA
Filter Reviews by Keyword
By Type
Showing 2,336 reviews
Too much money you ppl charge ...for any type of service I cant come there for service on my car again ...sorry I could have had the same work done at an reputable shop in escondido for 565.00 and you ppl c I cant come there for service on my car again ...sorry I could have had the same work done at an reputable shop in escondido for 565.00 and you ppl charged me 1686.00 ridiculous....amounts ....!!! There is my review like it or not....! Wont be going there again.!! More
Gosh ford in Escondido is very Reliable, it has good customer service, also is closed to my house, and with affordable prices, in general, great customer service customer service, also is closed to my house, and with affordable prices, in general, great customer service More
Excellent dealership to get your vehicle serviced. All of the service advisors are excellent, but especially Hutch. Hutch made me feel like part of the Ford family. of the service advisors are excellent, but especially Hutch. Hutch made me feel like part of the Ford family. More
Even that it took forever to get a simple oil change done on the truck - at least they offered a ride home and back to the dealer. Despite having an appointment scheduled in the morning it was estimated a 3- on the truck - at least they offered a ride home and back to the dealer. Despite having an appointment scheduled in the morning it was estimated a 3-4 hour job instead the normal 1.5 hours. What is the purpose of an appointment if it seems to appear that it does not get respected. It looked more like a first come - first serve situation. More
The customer experience is very good. Able to schedule an appointment online, greeted by attendant when I drove up, no line at my service coordinator window, service coordinator was friendly, helpful, and pr appointment online, greeted by attendant when I drove up, no line at my service coordinator window, service coordinator was friendly, helpful, and professional. Customer lounge is excellent! Shuttle by Lyft was fast and efficient. Negative things: I had requested a tire rotation, but it wasn't performed. I didn't notice that until I got home and reviewed the work order. The next day the tire Low Pressure Warning system went off. I checked the tire pressures when I got home and they were all underinflated (31 - 32 psi vs. 36 psi). I had requested a 4 wheel alignment, which was performed, but resulted in a slightly tilted steering wheel when driving straight ahead. I am disappointed with the attention to detail. More
They didn’t have my car ready when they it was. It took them 3 days to complete my oil change and check the traction control light. Very unprofessional. them 3 days to complete my oil change and check the traction control light. Very unprofessional. More
Hutch and Ricardo were excellent. They accommodated to our needs and provided us excellent customer service. Thank you again to Hutch and Ricardo for helping our needs and provided us excellent customer service. Thank you again to Hutch and Ricardo for helping More
From day one the Gosch Ford staff has been nothing but professional and helpful when it comes to customer service. My warranty expired long ago but I still take my car back to the dealership. Thanks agai professional and helpful when it comes to customer service. My warranty expired long ago but I still take my car back to the dealership. Thanks again to your great staff. More
Really good experience, they were able to give me a baseline out the door price and work with me from there. Would definitely come back for my next purchase. Jerimy was super friendly and helpful baseline out the door price and work with me from there. Would definitely come back for my next purchase. Jerimy was super friendly and helpful More
Taylor and his team were phenomenal and the most welcoming employees I’ve experienced. They went above and beyond to help me get the best deal to get my DREAM car!! I will recommend everyone and any welcoming employees I’ve experienced. They went above and beyond to help me get the best deal to get my DREAM car!! I will recommend everyone and anyone to see Taylor and Adam for their vehicles. Thank you all!! More