Aaron Ford of Escondido

I took my RV motorhome into Ford so they could fix the ENGINE because the ENGINE part of my motorhome is a FORD E550. The reason I took it to FORD, was the Check Engine Light was on. After almost $4,000 t ENGINE because the ENGINE part of my motorhome is a FORD E550. The reason I took it to FORD, was the Check Engine Light was on. After almost $4,000 they did not fix my problem, and (from what I understand) FORD technician blew a circuit on the instrument cluster so that now the engine battery is not being charged by the alternator (FORD had just replaced the alternator). First, FORD lied to me and tried to tell me that the instrument cluster wiring was modified by the RV builder, but the RV builder (Forest River), told me they do NOT touch the ENGINE instrument cluster wiring when they are building the "home" part around the motorhome. Then FORD changed their story and told me they can't fix the problem because the wiring diagram they have for the instrument cluster does not match the wiring they see in my motorhome's instrument cluster. I asked them to contact FORD headquarters to GET the proper diagram, and they said they have the only diagram (of the instrument cluster wiring) of the engine that is installed in the motorhome. I want them to fix the problem they created. My engine battery was being charged by the alternator when I brought it into FORD almost 6 weeks ago now. More

The Shannon KILLED it. So professional and on point. The service gets better and better each and every time. Thank you for always taking care of us!!! Thank you! service gets better and better each and every time. Thank you for always taking care of us!!! Thank you! More

My Desk Manager, Finance Manager and slaes Guy were beyond AMAZING.. I tried 3 trucks and found true love. I will 100% tell my friends and Fam where to go for their next vehicle purchase. Thanks guys! beyond AMAZING.. I tried 3 trucks and found true love. I will 100% tell my friends and Fam where to go for their next vehicle purchase. Thanks guys! More

I took my car there for recall service with an appointment & they didn’t have the part. Disappointed that service didn’t call to tell me the part wasn’t there. Tried to reschedule with no follow appointment & they didn’t have the part. Disappointed that service didn’t call to tell me the part wasn’t there. Tried to reschedule with no follow up from Ford service department. Disappointed More

This dealership has a great atmosphere. We were in communication with Jerimy online for a couple weeks before being able to come in. Amazing customer service - would highly recommend. communication with Jerimy online for a couple weeks before being able to come in. Amazing customer service - would highly recommend. More

Gosch Ford was a positive experience. Receptionist answered and transferred me where I needed to be. Jerimy really makes the experience what it was! He sent me a video of the car I wanted to test driv answered and transferred me where I needed to be. Jerimy really makes the experience what it was! He sent me a video of the car I wanted to test drive in my appointment email. It was the first time I’ve ever seen that and really appreciated the extra step. He really goes the extra mile!! More

Need to improve timely time of service 3 hours is to long to wait in the lobby for oil change . But your service was great to work with. to wait in the lobby for oil change . But your service was great to work with. More

I needed last minute scheduling and they were able to accommodate me. The service writer, Hutch, is excellent and always makes sure I'm taken care of. accommodate me. The service writer, Hutch, is excellent and always makes sure I'm taken care of. More

Gosch Ford of Escondido has taken great care of my car over the last 2 years. I highly recommend them for service if you need it. over the last 2 years. I highly recommend them for service if you need it. More

Friendly, courteous. Very positive experience. Nice facility, I will definitely come back for all my service needs. facility, I will definitely come back for all my service needs. More