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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

September 13, 2021

Have a warranty that will not be honored although it states it should be. We had to call company ourselves to fight for the coverage. Sent letter to higher up and now waiting for response More

by Earl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
Sep 27, 2021 -

Aaron Ford of Escondido responded

Earl, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mike Tinsley Service Manager

September 13, 2021

The experience was great. I worked with Tristan, AKA chad, who was very knowledgeable and friendly. He pretty much streamlined the process to where I didn’t even notice how much time had gone by while t More

by Araceli
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melody from customer service , Ricardo Durazo, Tristan Robles
Sep 13, 2021 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tristan and our team met your expectations. Thank you again for choosing Gosch Ford Escondido, we hope you enjoy your new Bronco! Danny Meraz General Sales Manager

September 11, 2021

Worked on my ford fast and got me a lift ride to and from. Very friendly staff got me right in for same day service. More

by jimmy43812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Sep 11, 2021 -

Aaron Ford of Escondido responded

Jimmy, thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Diiullo Service Manager

September 10, 2021

Carlos made the process easy. He helped our family find the perfect car within our budget! Everything was quick and simple. Highly recommend to anyone! More

by The Looney fam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Sean Sweeney, Carlos Gomez
Sep 11, 2021 -

Aaron Ford of Escondido responded

We are very happy to hear that Carlos provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Danny Meraz General Sales Manager

September 08, 2021

Taylor was very helpful and answered all my questions. I test rive two cars with any issues. I would gladly come back when I ever I need to buy another car More

by ccurran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George , Adam Smith, Lisa Clark, Taylor Blais
Sep 08, 2021 -

Aaron Ford of Escondido responded

It's fantastic to hear that Taylor provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

September 07, 2021

Friendly, go-the-extra-mile service from Bill Gebbie. Very grateful for his help. And a good, professional, low-pressure experience with the whole team. Thank you. More

by Bitnerbj
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Danny Meraz, William Gebbie, Taylor Blais
Sep 07, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with Bill and our team. We're glad to hear we delivered such a great experience! Danny Meraz General Sales Manager

September 06, 2021

Abraham Diaz was really on point, very friendly and patient, took the time to explain everything I had to ask, offered water or other drinks and asked often about our commodity in the premises. Very co More

by Davidgarcia03161994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
Sep 06, 2021 -

Aaron Ford of Escondido responded

David, Thank you for taking the time to share your feedback with us. Abraham and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Danny Meraz General Sales Manager

September 06, 2021

Mr. Abraham Diaz Marquez, is very helpful and nice. He greeted us as soon as we stepped out of our vehicle. He showed us the trucks that we were looking for, he explained everything well and answered all More

by velazquezkatia81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
Sep 06, 2021 -

Aaron Ford of Escondido responded

Katia, Thank you for sharing your experience with us! We're happy to hear it went well working with Abraham and hope you enjoy your new vehicle. We truly appreciate your feedback! Danny Meraz General Sales Manager

September 06, 2021

Very helpful! Carlos went above and beyond to make sure we got the vehicle we wanted would highly recommend to anyone looking for a new vehicle More

by Brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomez
Sep 06, 2021 -

Aaron Ford of Escondido responded

Brandon, Thank you for your business and this review. We're happy to hear Carlos and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Danny Meraz General Sales Manager

September 06, 2021

So quick to fix a bolt missing from my undercarriage. In one hour the car was done, right before a holiday weekend! I had my toddler son with me and they made sure to get me out of there in time to get him More

by PSFlowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon in Service
Sep 06, 2021 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear Shannon and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Diiullo Service Manager

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