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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

September 15, 2021

Got the deal I was looking from Abe Marquez.After lease Got the deal I was looking from Abe Marquez. After lease is up going back. More

by isidromanuelreyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
Sep 16, 2021 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Abe here at Gosch Ford Escondido. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Danny Meraz General Sales Manager

September 14, 2021

My visit had to do with back ordered parts and it was initially revealed as a complete failure, but the Parts Dept Manager stepped in and was helpful in quickly resolving the issues with clarity and full More

by bleuox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Dept Manager
Sep 14, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Diiullo Service Manager

September 14, 2021

Was very impressed with the dealership. We purchased the car for our sons and Carlos was great going over all questions. Ricardo helped us find a better Loan rate than from our bank. More

by mectwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Carlos Gomez
Sep 14, 2021 -

Aaron Ford of Escondido responded

Congratulations on your new vehicle! We are so glad that Carlos and Ricardo had the opportunity to work with you, and that they could make this a top-notch experience! We hope your sons enjoy their new vehicle, and we look forward to continuing to serve all of you in the future! Danny Meraz General Sales Manager

September 14, 2021

It is a nice dealership. I do notice a very big drop in being treated as valuable after you make a purchase than before hand. Also getting through to the right people via phone call, is a bit challenging. More

by medeayorba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Sep 14, 2021 -

Aaron Ford of Escondido responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Escondido! Tony Diiullo Service Manager

September 14, 2021

Had a pleasant buying experience. From the first phone call with Christine who got the car to the dealer. Bill met me at the dealer and was straight forward about the pricing and made me feel welcome. Ada More

by Ken77roy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Pool, Adam Smith, Caroline Mitchell, William Gebbie
Sep 14, 2021 -

Aaron Ford of Escondido responded

Ken, Thank you so much for your wonderful review! We are thrilled that Christine, Adam and Bill had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

September 14, 2021

We were on vacation from Virginia when we suffered a minor problem.. Shannon Miranda got us in right away and oversaw a prompt repair. More

by celtictides
Recommend Dealer
Yes
Employees Worked With
Shannon Miranda
Sep 14, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with Shannon and our team. We're glad to hear we delivered such a great experience! Tony Diiullo Service Manager

September 14, 2021

They are honest fast and friendly. I felt like I was visiting a friend no pressure whatsoever More

by Hazmat.diaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Meraz, William Gebbie, Travis Milks
Sep 14, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that William, Travis and Danny had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Danny Meraz General Sales Manager

September 14, 2021

Dealership does not follow through nor return phone calls or emails. The buying process was long and exhausting for no reason. Once the GM heard what was going on he instantly approved our offer despite prev More

by kerrifragosos1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Gomez, Mike Tinsley
Oct 01, 2021 -

Aaron Ford of Escondido responded

Kerri, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Danny Meraz General Sales Manager

September 13, 2021

Best service department. Always greeting by a caring staff member. Josh Hay is kind and caring with my concerns. When he calls to let me know my car is ready, I know it really is ready with all concerns More

by Terry D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hay and Shannon
Sep 14, 2021 -

Aaron Ford of Escondido responded

Terry, We appreciate your business, Josh, Shannon and our team looks forward to serving you again soon! Tony Diiullo Service Manager

September 13, 2021

They made us feel like family. Love coach and Marcos for helping us out so much. Best Ford in the area! HIGHLY RECOMMEND!! More

by devinruble00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Clark, Rick "Coach" Hill
Sep 14, 2021 -

Aaron Ford of Escondido responded

Devin, Thank you! Marcos and Rick "Coach" appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager

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