Aaron Ford of Escondido

The friendly staff kept me informed every step of the process. I bought a car warranty which luckily Ford dealt with so the car repair payment was less painful. process. I bought a car warranty which luckily Ford dealt with so the car repair payment was less painful. More

Service was fast and simple. I’m new to Ford and this was nice. Cool! nice. Cool! More

Abraham was extremely knowledgeable and got me into a great vehicle that I was looking for great vehicle that I was looking for More

Shannon gives first class service, She is professional and treats people with great respect. She is a keeper. and treats people with great respect. She is a keeper. More

I came in to get my vermicelli serviced. The staff was very kind & prompt. I chose to wait in their waiting room while they worked on my vehicle & I was pleasantly surprised when they finished sooner than very kind & prompt. I chose to wait in their waiting room while they worked on my vehicle & I was pleasantly surprised when they finished sooner than the estimated time that they originally quoted. Very pleased with my overall experience. More

Knowledgeable, helpful with extra request, fast, efficient, kind, informative about car needs, tidy, organized working space, efficient, kind, informative about car needs, tidy, organized working space, More

Not competent!! Could not get diagnosed correctly! After a year and$5000 had to replace engine!! Only 72000 miles on the truck! Not impressive at all!!! a year and$5000 had to replace engine!! Only 72000 miles on the truck! Not impressive at all!!! More

Shanon is the best in the business. Honest upfront and truly cares about your car getting done right and on time!! truly cares about your car getting done right and on time!! More

My battery was fine but it lost its charge. It recharging, it would have been fine. Shop didn’t have any spare batteries to use to successfully pull the error code from my car. Therefore I had t recharging, it would have been fine. Shop didn’t have any spare batteries to use to successfully pull the error code from my car. Therefore I had to buy a $300-$400 battery just to let them pull the code . They ultimately realized a cable was unplugged so if they had a shop bat, could have kept my original and saved a ton of money. I sell industrial computers for a living and we keep spare power supplies in our shop so we can troubleshoot systems. It seems like a way to force-sell more product by the dealer and it’s not “delighting” the customer. More

Good dealership clean and professional would not go somewhere else offered drinks and snacks while we came to an agreement somewhere else offered drinks and snacks while we came to an agreement More