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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

October 28, 2021

Abraham helped us get into a nice Ford F-150 and it was Abraham helped us get into a nice Ford F-150 and it was everything we wanted in a truck. We are thrilled! Upon walking in Abraham greeted us and aske More

by Tia C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
Oct 28, 2021 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, Tia! We appreciate you taking the time to share your fantastic feedback. We're looking forward to sharing this fabulous five-star review with Abraham and our team. We're glad we were able to help, and we hope to see you again! Congratulations on your new Ford F-150, Tia! Danny Meraz General Sales Manager

October 28, 2021

Excellent Customer Service Staff at all levels. Above average Service Department to maintain vehicles with fair pricing scale too. I highly recommend Gosch Ford of Escondido! More

by greg hallock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Clark, Jerimy Deines
Oct 28, 2021 -

Aaron Ford of Escondido responded

Thank you for your feedback on your recent visit to Gosch Ford Escondido. I'm glad to hear that we were able to assist you; and that you had such a positive experience. We hope you will continue to enjoy your new vehicle, Greg! Danny Meraz General Sales Manager

October 27, 2021

The advisors are helpful and answered all my questions. Will be bringing all my vehicles here More

by jjamison760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Cruz, Mehdi Khadiri
Oct 28, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate the five-star rating. We're glad to hear we delivered such a great experience! We look forward to having you as one of our valued customers for years to come, Jamison! Mike Tinsley Service Manager

October 26, 2021

The entire Gosh Ford Escondido Team welcomed me with open arms... It was a feeling of immediate friendship. The entire purchasing process was a breeze without leaving out details. I will also have to say t More

by Teetssd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Josh Jamison
Oct 26, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

October 26, 2021

Carlos Gomez was fantastic, very helpful on my trade-in and purchased of Ford Fusion Hybrid Titanium More

by JW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomez
Oct 26, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Carlos to be a positive one. We hope you enjoy your new Ford Fusion Hybrid and don't hesitate to reach out if you need anything else. Danny Meraz General Sales Manager

October 26, 2021

Great and very helpful. Thank you for the service on my grandma’s car -clay More

by clayrivetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
Oct 26, 2021 -

Aaron Ford of Escondido responded

Clay, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

October 26, 2021

Was promised a 10% discount on a $7800. bill, and instead received a $50. discount and was explained by Shannon that's all Ford Corp. would give. Sevice mgr. Mike NCB. Bait & switch, kinda like this 15 word More

by michaelkrife
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Tinsley, Shannon Medina
Nov 12, 2021 -

Aaron Ford of Escondido responded

Michael, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Tinsley Service Manager

Dec 07, 2021 -

michaelkrife responded

Mike Tinsley, Service Manager..I've called you twice w/o a return call. You have my contact info. going way back. A call and salient explanation as to Ford's/Gosch's bait & switch would be a start. Not how you treat good customers w/o consequence. An email/text with your direct number and availability will be the start. By the way, we have a serious vibration in the dash board area after the engine replacement.

October 26, 2021

Very good service and communication. I was impressed that they completed a recall item without us even asking. More

by jhlowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Cruz
Oct 26, 2021 -

Aaron Ford of Escondido responded

It's great to hear that Van was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

October 24, 2021

It took time due to backed up. That could improve as it took 3 weeks to look at car. They did their best to fix issue and made it run much better More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bautista Montes
Oct 25, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to submit a review. We are so glad we could assist you. We truly appreciate your business. We apologize, however, for the unusually long wait time. If you would like to further discuss your concerns, feel free to contact me at your convenience. Mike Tinsley Service Manager

October 23, 2021

Awesome very nice and helpful funny and showed me all the cool parts of my new amazing car More

by Ashleyheath33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Milks
Oct 25, 2021 -

Aaron Ford of Escondido responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Ashley, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Danny Meraz General Sales Manager

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