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Aaron Ford of Escondido

Escondido, CA

Overview
Reviews
Vehicles
4.5
2,336 Reviews
Call Dealership (760) 871-4348

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

November 01, 2021

Shannon was very helpful with the process of getting my car fixed and ready to go! More

by KaylaParker70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
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Nov 01, 2021 -

Aaron Ford of Escondido responded

Kayla, Thank you for your very kind review. Shannon and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

November 01, 2021

Very good follow up from technician. Worked hard to solve my problem. Efficient and accommodating. More

by LE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bautista Montes
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Nov 02, 2021 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience working with Alex here at Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

October 31, 2021

It was an awesome experience. Great to deal with Chris. So great personality. Thank you very much More

by Enrconcrete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Thomas
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Nov 01, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again. Danny Meraz General Sales Manager

October 31, 2021

Chris was great, was able to answer and address all my concerns. He did an awesome job. More

by Jake vaughan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Clark, Chris Thomas
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Nov 01, 2021 -

Aaron Ford of Escondido responded

Thank you for sharing your experience with us! We're happy to hear it went well with Chris and we hope you enjoy your new vehicle. We truly appreciate your feedback! Danny Meraz General Sales Manager

October 31, 2021

Brought in f150 for a recall service. They fixed it quickly and now it runs great. 3.5 ecoboost...power plus.. More

by simeroth4j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bautista Montes
Report | Print
Nov 01, 2021 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

October 31, 2021

Minimum performance! Overpriced! Refused to return calls or update status of vehicle! Had car for over a week just for simple diagnostic More

by zekecurtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Van Cruz
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Nov 01, 2021 -

Aaron Ford of Escondido responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Tinsley Service Manager

October 31, 2021

Shannon did a great job keeping me informed an updated on my repairs. Finished 2days early. Thanks Shannon for a job well done More

by H.carroll3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Report | Print
Nov 01, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that Shannon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

October 29, 2021

Josh is a great service rep knows about customer service and is always knowledgeable and courteous More

by pete0416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hey
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Nov 01, 2021 -

Aaron Ford of Escondido responded

We are very happy to hear that Josh provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

October 29, 2021

Great service by Alex helpful and very knowledgeable answers all my questions and makes sure everything is ordered before my car going in More

by maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bautista Montes
Report | Print
Nov 01, 2021 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

October 28, 2021

Had my new Bronco scheduled for the platinum finish and Wow it sure does look Great! I have had so many compliments on it. I want to thank the Gosch Service team for getting me in and out so quickly. More

by Teetssd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merari Olivares
Report | Print
Oct 28, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're thrilled to hear you're so happy with the platinum finish. We appreciate the five-star rating! Mike Tinsley Service Manager

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