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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

November 03, 2021

Thank you Shannon. My first time at that dealer and you guys were so kind. More

by luz Navarro
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Nov 04, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with Shannon and our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

November 03, 2021

From start to finish, my experience with Josh on ordering and receiving my 2022 F-250 was outstanding! More

by SCOTT WILLIAMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jamison
Nov 04, 2021 -

Aaron Ford of Escondido responded

It's fantastic to hear that Josh provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

November 02, 2021

Alex was very responsive , helpful and the service is very good and fast. Thank you More

by wahonow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bautista Montes
Nov 02, 2021 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Mike Tinsley Service Manager

November 02, 2021

Service manager Mike was a life saver getting my RV done on time when the shop had an overwhelming number of RVs to repair. More

by reichelfam5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Van Cruz
Nov 02, 2021 -

Aaron Ford of Escondido responded

We appreciate your business, Mike and our team looks forward to serving you again soon! Mike Tinsley Service Manager

November 02, 2021

The greeting from the sales associate was friendly enough. The car selection was understandably low, but there were a few hiccups with the sales manager and sales associate not knowing all applicable More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gosch, Danny Meraz, William Gebbie
November 02, 2021

Great overall experience. We really appreciated Taylor keeping us posted on stock when they arrived. More

by frankjgarrity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Milks, Taylor Blais
Nov 02, 2021 -

Aaron Ford of Escondido responded

Thank you, Frank, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Danny Meraz General Sales Manager

November 02, 2021

Jerman, who took over from the prior service guy, was outstanding. He was responsive to the issues I had that day, and took action to resolve them to my complete satisfaction. The prior guy (he took my i More

by Dan
Recommend Dealer
Yes
Employees Worked With
Jerman— outstanding!
Nov 02, 2021 -

Aaron Ford of Escondido responded

Dan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jerman and our team, and we look forward to working with you again. Mike Tinsley Service Manager

November 01, 2021

I was going to be charged $165 to have my u joints checked. Outrageous! I had them checked at a tire center in Poway for 0 and they had my car for 2 hours not overnight. More

by cyndi.opalek
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shannon Medina
Nov 01, 2021 -

Aaron Ford of Escondido responded

Hey Cindy! We're sorry that you experience didn't live up to your expectations. If there's anything else you may need help with in the future, don't hesitate to reach out to us for assistance. Thank you and we hope you have a wonderful day! Matt Gosch, General Manager

November 01, 2021

Great sales, communicated well throughout the order process, quick and easy purchase with good value. More

by jwhenwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jamison, Jerimy Denines, Maria (Service), Ricardo Durazo, Jerimy Deines
Nov 01, 2021 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

November 01, 2021

Although the problem was caused by an omission by the mechanic on a a previous service they turned the car around quickly on the return visit to correct. More

by jimstjohn1
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Nov 01, 2021 -

Aaron Ford of Escondido responded

Jim, Thank you for your business and this review. We're happy to hear Shannon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

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