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Aaron Chrysler Dodge Jeep Ram

Norco, CA

4.1
754 Reviews

1983 Hamner Ave

Norco, CA

92860

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754 Reviews of Aaron Chrysler Dodge Jeep Ram

November 09, 2024

I contacted this dealership based on the discounts and rebates they had to offer on the Jeep vehicles. I was trading in a Hyundai with significant negative equity. I was contacted by multiple people durin More

by xtrmdad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
General Manager
November 06, 2024

Customer service is subpar. My vehicle took over a week to be serviced without any update by service department. It took me 3 times to contact them for updates. Will not be retu More

by Brianargumosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Service Manager, Stephen Photopulos
October 31, 2024

Had a terrible experience trying to buy a new jeep. Spoke with them on the phone and by text were I have in writing that they will sell me the Jeep for the Net cost on the dealerships page without the More

by D. Mishaga
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mary, Marne and Service manager
Nov 05, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to hear about your frustrating experience. We strive for transparency and it's concerning that this wasn't reflected during your visit. I would like to address this issue personally, so please reach out when you have a moment. Thank you, Jhony Naime - General Sales Manager - 951-597-2288 - bassan.naime@aaroncdjr.com

October 25, 2024

I had an amazing experience today from trading in my Dodge to purchasing a new car. Ali Ali and Hanan Hassan were extremely helpful from the minute I walked into the minute I left. They listened to me a More

by Lori N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Ali , Hanan Hassan, ALBERT KUMAR
Oct 25, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Lori, we're delighted to hear that Ali, Hanan, and Albert made your experience at Aaron Chrysler Dodge Jeep Ram so positive! Thank you for recommending us; we appreciate your support and hope you're enjoying the new car!

October 15, 2024

I visited the dealership on a Tuesday to purchase a Jeep. After test-driving a higher trim model, I decided on a lower trim that was available on the lot, and we agreed on all the terms. However, when I went More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roger
Oct 24, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

George, I'm truly sorry to hear about your frustrating experience. It sounds like there was a lot of miscommunication and inconvenience during the process, which is not what we aim for with our customers. I'd appreciate the opportunity to discuss this further and see how we can make things right for you. Please feel free to reach out at your convenience. Thank you, Jhony Naime - General Sales Manager - 951-597-2288 - bassan.naime@aaroncdjr.com

October 05, 2024

Jhony the manager will provide you exceptional service, they will make sure you get treated like family and get the right thing. More

by Omarahsan74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manjit Singh, Ravi BHALLRU, ALLAH (MOE) AZAD, EHSANULLAH AZAD, JALIL AHMADI, RAMIN ANSARI, OMAR ALIMARI, NABIL ZEIN, ALBERT KUMAR
Oct 07, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

We're delighted to hear that Jhony and the team at Aaron Chrysler Dodge Jeep Ram made you feel like family while providing exceptional service. Thank you for sharing your experience with us!

September 05, 2024

BEWARE prices aren't as advertised . ..DEALER ADD ONS $4500 (alarm , ceramic coat , some windshield garbage ?) Saw the car online Saturday,I emailed to see if it was still available wh More

by Leo Terry
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
TED ESTEL
Sep 14, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Leo, I'm sorry to hear about your experience with the additional charges and miscommunication regarding pricing. We strive for transparency and it's disappointing that we fell short here. If you're open to discussing this further, please reach out to me directly at your convenience. Thank you, Jhony Naime - General Sales Manager - (858) 933-4615 - bassan.naime@aaroncdjr.com

August 24, 2024

I brought my truck in for a diagnostic after receiving some poor service from a non-dealership mechanic. I made an appointment and agreed with the service manager that it would be 2 to 4 hours of work for More

by Face
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some guy who I don’t think works there Houstan
Sep 04, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

We apologize for the inconvenience and frustration you experienced with our service scheduling. We understand how important your time is, and it’s clear we missed the mark here. We'd like to discuss a more convenient solution for you moving forward. Please reach out at your earliest convenience so we can make this right. Thank you, Max Monroy - Service Manager - (951) 446-0335 - max.monroy@aaroncdjr.com

Sep 04, 2024 -

Face responded

Thank you for your professional reply, I’ll take you up on your offer and give you a call. Thanks

August 08, 2024

If I could give it 0 stars I would. Worst dealership I’ve ever been to. Within a month of buying my car the trunk broke. They claimed to have fixed it. Broke again a month later. The se More

by sher22r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service center
Aug 13, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

This feedback is very concerning to receive. We strive for efficient and reliable service, so it's disappointing to hear about the issues with your trunk repair and the subsequent miscommunication. Please reach out directly so we can address these concerns more thoroughly and ensure everything gets resolved properly. Thank you, Jhony Naime - General Sales Manager - (858) 933-4615 - bassan.naime@aaroncdjr.com

July 11, 2024

Excellent Service quick check in fast service . Michelle was extremely helpful and courteous and very detailed More

by Tinker4bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jul 12, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

We're delighted to hear that Michelle provided you with excellent and detailed service at Aaron Chrysler Dodge Jeep Ram. Thanks for sharing your positive experience!

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