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Aaron Chrysler Dodge Jeep Ram

Norco, CA

Overview
Employees
Reviews
Vehicles
4.1
768 Reviews
Welcome to Aaron Chrysler Dodge Jeep Ram! Your #1 Trusted Dealership In Riverside County! Doing Business The Aaron Way Our dealership is here to offer the best financing options for our customers. Great Financing Options Our Norco dealership is here to offer the best financing options for Norco Chrysler, Dodge, Jeep, and RAM customers Certified Used Vehicles We provide excellent certified used vehicles that have undergone many quality checks. Check out our hours and map page for driving directions to our dealership. Friendly Professional Assistance Our technicians are here to help in any way they can. We will help determine what maintenance your vehicle needs.
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1983 Hamner Ave

Norco, CA

92860

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Showing 768 reviews

October 27, 2023

Aaron Dealership Service offered great service and repaired my Jeep to running like new again. More

by james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan in Service department
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Oct 30, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Reviews like this one make our day, James! Thanks from the Aaron Chrysler Dodge Jeep Ram team, we're glad to know we offered you a great service for your Jeep. Have a safe drive and see you down the road!

October 27, 2023

I couldn’t ask for better service! Thank you for going the extra mile to ensure that all of my service needs were met.. Every person I came in contact with greeted me and made sure I w More

by latitiafields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle In Service
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Oct 27, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're so glad to know you had a great experience with us at Aaron Chrysler Dodge Jeep Ram! Our team always aims to provide top-notch service and make sure all your needs are met. Thanks for the review, we appreciate it!

October 27, 2023

Poor communication. Kept my car in the service department without an update. Could not get a hold of the service advisor. More

by jmdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathen
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Nov 01, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to read about your poor experience with our service department. We strive for clear and timely communication, so it's disappointing to see we've missed the mark here. We will be sure to discuss this with our team to improve processes moving forward. If there is anything else you would like to discuss, please don't hesitate to reach out. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

October 27, 2023

Oscar heard the issue I was having and made sure it was handled with no problems More

by vickygarcia14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar service
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Oct 27, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

It's great to hear that Oscar successfully handled that issue for you! We appreciate you taking the time to share your positive experience with the team at Aaron Chrysler Dodge Jeep Ram - drive safely!

October 27, 2023

Customer service was great and my car was serviced in a reasonable amount of time. More

by DWP360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Monroy and Dave
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Oct 27, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for the great review. We look forward to seeing you again at Aaron Chrysler Dodge Jeep Ram!

October 24, 2023

I took my truck into get serviced, well I take all my cars in there to get serviced there because they are friendly and they are easy to work with. I always deal with Michelle In service because she is o More

by starrodeochick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle in service
Report | Print
Oct 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Hello! Thank you for your great review and for choosing Aaron Chrysler Dodge Jeep Ram for your truck servicing needs! We're thrilled to hear that you've consistently had positive experiences at our service center. Michelle, our dedicated team member, is indeed a valuable asset. Her dedication to keeping you informed, answering your questions, and going above and beyond in her role is the type of customer service we strive to always offer to our visitors. We're proud to have people like her on our team! We appreciate your loyalty and trust in us, and we look forward to being your go-to choice for all your automotive needs! If you ever have more questions, please don't hesitate to reach out - We're here to help!

October 24, 2023

Excellent service and communication. Service advisor Nathan keeped me updated through out the whole process. More

by estebanalbarran24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan , Nathan Taufahema, Nathan Williams
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Oct 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Esteban, we're glad to know Nathan kept you well-informed throughout your visit at Aaron Chrysler Dodge Jeep Ram. Thanks for the positive feedback!

October 23, 2023

Lorena was my service rep and was very friendly and has great customer service skills. More

by Cg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena service dept
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Oct 23, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Hello! We're delighted we could deliver an excellent experience! Lorena is an amazing asset to our customer service team, thank you for your positive review! We wish you a great week, from the Aaron Chrysler Dodge Jeep Ram team.

October 23, 2023

The best experience I’ve had buying a new vehicle. Our sales person was amazing. More

by 18WNUNEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALBERT KUMAR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DANIEL UBARIO, NABIL ZEIN
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Oct 23, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review Aaron Chrysler Dodge Jeep Ram! We're thrilled you had a great purchasing experience. Safe travels!

October 23, 2023

Wouldn't recommend. They are not returning calls. Promises are not being kept. Sales team seems a little sketchy. Just be on your guard and get everything in writing!!! More

by MHORSLEY5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Williams
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Oct 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to hear about your experience. We strive for transparency and open communication, so it's concerning that you've been left with such a different impression of our work. I'd like the opportunity to address your issue directly - please reach out at your earliest convenience using the contact I've provided below. Thank you, Frank Pierce - General Manager (951) 271-4040 frank.pierce@aaroncdjr.com

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