Aaron Chrysler Dodge Jeep Ram
Norco, CA
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Outstanding Experience Had dealer install, integrated brake in-dash switch installed. Got the best price. On time and quality work. Complimentary Washed and overall very ple Had dealer install, integrated brake in-dash switch installed. Got the best price. On time and quality work. Complimentary Washed and overall very pleasant experience. More
Always wonderful The service department is always helpful and works fast. Will definitely be back. Everyone is very friendly and prices are very reasonable. Thanks for The service department is always helpful and works fast. Will definitely be back. Everyone is very friendly and prices are very reasonable. Thanks for the great service More
Excellent service I had excellent customer service and the service to my car was fast and efficient. I love Browning Dodge....I will never buy or service a car anywhere I had excellent customer service and the service to my car was fast and efficient. I love Browning Dodge....I will never buy or service a car anywhere else. More
They need a customer service lesson My husband worked with Angela for several weeks to find just the right Challenger SXT. When we were ready we met with Angela and Jesus who were both My husband worked with Angela for several weeks to find just the right Challenger SXT. When we were ready we met with Angela and Jesus who were both very attentive and good to work with. Things went south when I asked why they wanted to run a credit check since I was financing thru my credit union, had the pre-approval letter and a bank draft for them. The sales manager Chris brought in the supposed finance manager who treated me like a two year old, lied to my face and then claimed on the next breath he hadn’t, and basically implied we were deadbeats who couldn’t be trusted. All this from a finance dept who is an agent for my credit union. I’d hate to see how he treated people who were financing with a bank they were NOT partnered with. At that point I was ready to walk but decided to give them one more chance because my husband had been waiting to get what he wanted. Well, after over three hours of this ordeal we were then ushered into Paul from Finance’s office to finally sign the paperwork. Paul was barely civil and was VERY put out that I would not buy the extended warranty from him because we could get the same deal with our credit union for much less. He even made the comment that he “hoped I understood what I was buying” and sarcastically said he hoped we didn’t have any trouble with the car, implying we wouldn’t be covered. He couldn’t have been more clear about what he thought of me if he had ended his comment with a you dumb woman at the end. Then he pouted for the rest of the transaction. When I asked him what term he put on the loan paperwork he told me to “figure it out with your credit union.” WOW! This guy is the closer, the last thing the customer remembers before they take delivery of the car. Not very smart having someone like Paul in this role. I actually felt sorry for Angela and Jesus because I bet this so-called finance dept loses sales for them. Plus I think they sat on our paperwork because we complained. It shouldn’t take over 3 hours to purchase a car when all you need to do is draw up the docs and accept a check. A big fat check by the way. Since this was a Costco sale I will also be letting them know about our less than stellar experience. Very disappointing. It really ruined what should have been an exciting experience. More
Great service Great Service Thankyou Max. I would definitely recommend this Dealership for any work you may need on your vehicle. The staff is friendly , helpful a Great Service Thankyou Max. I would definitely recommend this Dealership for any work you may need on your vehicle. The staff is friendly , helpful and professional. More
Best place in the IE Super friendly and accommodating. This dealership is always on top of recalls and let’s you know things that need to be repaired on you vehicle. I hav Super friendly and accommodating. This dealership is always on top of recalls and let’s you know things that need to be repaired on you vehicle. I have been bringing my car here over 10 years and would not trust any place else with it!! Thank you for all you do!! More
Maintenance I don't take my car anywhere else. I get great service everyone. They keep me informed of what is going on with my car throughout the service. I don't take my car anywhere else. I get great service everyone. They keep me informed of what is going on with my car throughout the service. More
Great purchase experience I have purchased over 15 cars in my lifetime and this by far is the best car buying experience I’ve ever had this dealership went above and beyond to I have purchased over 15 cars in my lifetime and this by far is the best car buying experience I’ve ever had this dealership went above and beyond to make this deal and easy as possible and were fair pricing. Jesus Flores the salesperson was very professional and valued my time. Will definitely be buying here again More
I bought new tires for my suv. The service was great. The service advisor Max Monroy was very helpful and I received great service. I will definitely go back for more s for my suv. The service was great. The service advisor Max Monroy was very helpful and I received great service. I will definitely go back for more service for my suv. More
2 vehicles in for recall Dealership was responsible responsive and on time gave me uber to and from dealership washed both of my vehicles. Was a very nice service issue. Dealership was responsible responsive and on time gave me uber to and from dealership washed both of my vehicles. Was a very nice service issue. More