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Aaron Chrysler Dodge Jeep Ram

Norco, CA

4.1
764 Reviews

1983 Hamner Ave

Norco, CA

92860

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Showing 764 reviews

August 02, 2023

No hassle, no deception, informed me of extras, didn’t pressure. They even drove an hour to deliver the vehicle and Uber’ed back. I would choose Aaron Jeep over that Ontario mess any day! More

by CHSMRD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peris. Excellent.
Aug 03, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback! Our team at Aaron Chrysler Dodge Jeep Ram is committed to providing a hassle-free experience and we're glad you felt that. Thank you for choosing us over the competition, enjoy your new vehicle!

August 01, 2023

I had to call to get updates on my vehicle status since the dealer did not call me. When I picked up my vehicle I was given the key and told to find it in the parking lot. More

by derekjrojas
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rene Olmos
Aug 07, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience, Derek. We strive for excellent communication and customer service, so it's disappointing to see we've fallen short in this instance. I'd like the opportunity to discuss this further with you if possible - please feel free to reach out at your earliest convenience. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 01, 2023

Everyone that i interacted with was friendly, knowledgable, informative, not pushy, which was very refreshing! Highly recommend Rene for sales and Austin in finance! More

by SHANNONKALLARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin (Finance), Rene Olmos
Aug 02, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're delighted to know that Rene and Austin provided you with a refreshing experience here at Aaron Chrysler Dodge Jeep Ram. Thanks for the recommendation and keep us in mind for any future needs!

July 30, 2023

Miguel was a solid rep. I had 3 other dealerships in rout to look at trucks and chose to buy from this team because Miguel was exceptional. More

by jonnycv82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
Aug 01, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Jonny, it's great to know that Miguel and our team at Aaron Chrysler Dodge Jeep Ram provided you with an exceptional experience. Thanks for choosing us, and we hope to see you back!

July 30, 2023

Great service and friendly staff. I'll definitely going back. Mena did an excellent job but sadly it was his last day. More

by LUCP
Recommend Dealer
Yes
Employees Worked With
Mena
Jul 31, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of Aaron Chrysler Dodge Jeep Ram! We truly appreciate your shoutout to Mena and the team. Take care!

July 29, 2023

Got my truck washed complimentary as past if the oil and filter change and tire rotation More

by daagui1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mena
Jul 31, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for stopping by to leave Aaron Chrysler Dodge Jeep Ram a wonderful review!

July 29, 2023

Love my truck. It's important that you read the fine print in the ads before you visit. More

by WARRENMLK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ravi BHALLRU
Aug 03, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Warren, we are glad to hear that you are enjoying your new truck! However, we strive for transparency and clear communication in all our interactions with customers, so it's disappointing that we didn't meet those expectations this time around. We would appreciate the chance to speak with you and address any concerns you may have. If you are willing, please don't hesitate to reach out. Best, Dan Orel - General Sales Manager - (951) 271-4040

July 29, 2023

Floor sales people and manager lack of knowledge for the vehicle they’re selling and no customer service. More

by RCANTORIA
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Miguel and MJ
Aug 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're sorry to see this feedback. Our team should always be knowledgeable about the vehicles we sell and provide excellent customer service, so it's disappointing to learn that we missed the mark. We'd appreciate a chance to make things right - please reach out directly when you can. Thank you, Dan Orel - General Sales Manager - (951) 271-4040

July 28, 2023

Max was my service advisor and was informative and provided great communication and updates. I do wish more rental cars would be available. More

by jimmiya
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Jul 31, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Jimmiya, it's great to know that Max provided you with informative service and good communication. We appreciate your feedback about the availability of the rental cars - we're always looking for ways to improve our customer experience. If there's anything else you'd like to discuss, please feel free to reach out directly. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

July 28, 2023

They falsely advertise pricing to lure people in and then change price two days later after someone shows interest in vehicle claiming that market changed in two days resulting in thousands of dollars price More

by Kkoagent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erika Martinez, Ravi BHALLRU
Aug 03, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're sorry to read about your experience. We strive for transparency and honesty in all our dealings, so it's concerning to see this feedback. I'd like the opportunity to discuss what happened further with you and address any misunderstandings that may have occurred. Please reach out at your earliest convenience - Thank you, Dan Orel - General Sales Manager - (951) 271-4040

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