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Aaron Chrysler Dodge Jeep Ram

Norco, CA

4.1
764 Reviews

1983 Hamner Ave

Norco, CA

92860

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Showing 764 reviews

August 05, 2023

The whole process was extremely slow. We were never presented with a final price in writing, only verbal. They did honor the verbal price, but we are used to seeing the price on paper. More

by MARCFELIX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nate
Aug 11, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

It's concerning to hear that your recent purchase was not reflective of the 5-star car-buying experiences we aim to provide. Your feedback is valuable in helping us improve our processes moving forward, and if you'd like to discuss these matters further, I invite you to please reach out to me directly. Thank you, Dan Orel - General Sales Manager - (951) 271-4040

August 04, 2023

Brought my new JEEP GC Hybrid in for numerous issues beginning in March 2023. Took (4) months for part which did not resolve any of the issues. More

by maconnelly12
Recommend Dealer
No
Employees Worked With
Donovan
Aug 11, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to learn about the ongoing issues with your vehicle and understand how frustrating this must be. We strive for efficient service, so it's disappointing that we haven't met those expectations here. Let me assist you personally in resolving these matters—please reach out at your earliest convenience. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 03, 2023

I waited for the car and it was done in the time they promised. So far, great customer service. More

by mdl951
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 03, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

It was our pleasure to assist you! Thank you for choosing Aaron Chrysler Dodge Jeep Ram, it's great to hear that your visit was positive and efficient. Drive safely!

August 03, 2023

I was treated good by Max. He was good, help explain a lot of things that I did not know. More

by ANDY.SITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max in service
Aug 04, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Andy, we are so glad that Max was helpful and delivered a seamless service experience. Thanks for choosing Aaron Chrysler Dodge Jeep Ram!

August 03, 2023

I brought my 300s in because it was running hot at 210-212 after service was done on my ride home the car ran at 210 not sure what to do next? More

by ralph_haber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Aug 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I appreciate your feedback, and we're sorry to learn about the issue with your vehicle. Our team at Aaron Chrysler Dodge Jeep Ram is committed to providing top-notch service, so please feel free to reach out directly for further assistance on this matter. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

Aug 07, 2023 -

ralph_haber responded

I will be bringing my 300S in this afternoon and loving it so hopefully it can be looked at and repaired on Tuesday...

August 03, 2023

I was able to make an appointment that worked for me and drop off my vehicle early. All services completed the first time around. More

by RNGASMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Aug 04, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know that our flexible scheduling and efficient service met your needs here at Aaron Chrysler Dodge Jeep Ram. Thank you for the positive review!

August 03, 2023

We love out new Dodge Ram. We are very grateful for the no hassle deal and friendly service. More

by coachd67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fabio from auto land
Aug 04, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

This review is music to our ears! Thank you for choosing Aaron Chrysler Dodge Jeep Ram and for sharing your experience. Safe travels ahead!

August 02, 2023

I feel like it took too long to service my vehicle. I was told a couple of hours. It took over 3 hours. More

by KNITWITFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose In service
Aug 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We appreciate your feedback and apologize for the longer than expected wait time during your recent service visit at Aaron Chrysler Dodge Jeep Ram. We're always looking to improve our customer experience, so we'll take this into account moving forward. Thank you!

August 02, 2023

They did good. I was Expected to get the recall for the dmv registration completed but they didn’t have the part. Won’t be in for about 2 weeks. My registration More

by COBRA92882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 02, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We appreciate your understanding and patience regarding the recall part. Our team at Aaron Chrysler Dodge Jeep Ram is always here to provide polite and efficient service. We'll do our best to get that part in for you ASAP!

August 02, 2023

This is my second purchase, very easy dealing with Aaron dodge jeep Chrysler ram. They even delivered the truck to me. More

by jgcurcio5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Martinez, Christopher Casillas, Ali Ali, Cristian Lopez, Richard Guevara
Aug 03, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know you had a smooth experience with us at Aaron Chrysler Dodge Jeep Ram! We appreciate the positive feedback. Enjoy your new truck!

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