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Aaron Chrysler Dodge Jeep Ram

Norco, CA

4.1
763 Reviews

1983 Hamner Ave

Norco, CA

92860

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Showing 763 reviews

January 20, 2025

las personas que nos atendieron fueron amables y sebisiales y muy atentos wesley y cesar javier More

by victoriaalcaraz0128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
wesley, cesar
Jan 20, 2025 -

Aaron Chrysler Dodge Jeep Ram responded

Victoria, nos contenta saber que su experiencia con Wesley y Cesar en Aaron Chrysler Dodge Jeep Ram fue positiva! Gracias por elegirnos.

January 20, 2025

Definitely the place to buy a car, we were able to see different vehicles and asked as many questions that were answered in a professional and patience manner. Just purchased a 2025 grand jeep cherokee an More

by Alex
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 20, 2025 -

Aaron Chrysler Dodge Jeep Ram responded

Alex, we're delighted to hear that Jacob and Tugura made your experience at Aaron Chrysler Dodge Jeep Ram a memorable one! Enjoy your new 2025 Grand Jeep Cherokee, and thank you for recommending us.

January 07, 2025

Horrible customer service. The sales department is terrible and does not return calls. The business office does not return calls, and the service department is worse. Poorly ru More

by dpoling
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Johnny, Max
Jan 07, 2025 -

Aaron Chrysler Dodge Jeep Ram responded

It's truly disheartening to hear about your experience, and I apologize for the inconvenience you've faced. We strive for excellent customer service across all departments, so it's concerning that we fell short in this instance. Your feedback is invaluable as it helps us improve our processes and address any issues promptly. Please reach out directly if you'd like to discuss further or need assistance with ongoing concerns; we're here to help make things right. Thank you, Max Monroy - Service Manager - (951) 446-0335 - max.monroy@aaroncdjr.com

December 31, 2024

Wes Warren was our sales guy and he is the reason we bought a car here. He was super helpful and I would highly recommend h to any of our friends or family! This dealership is lucky to have him! More

by Joythacker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Warren
Jan 02, 2025 -

Aaron Chrysler Dodge Jeep Ram responded

Joy, thank you for the fantastic feedback! We're delighted to hear Wes made your experience at Aaron Chrysler Dodge Jeep Ram so positive. We appreciate your recommendation and look forward to serving you in the future!

December 28, 2024

Wesley and Javier were very polite and very informative to all questions we had to any vehicle we had. Had wonderful connection with us and high recommend them. More

by ximenagonzalez76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Warren
Dec 30, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback, Ximena! We're delighted to hear that Wesley and Javier provided such informative service at Aaron Chrysler Dodge Jeep Ram. Your recommendation means a lot to us, and we look forward to assisting you in the future!

December 22, 2024

With the help of Amber, Johnny and Ravi, I got a Jeep Wrangler 4xe! After visiting other Jeep dealers, it was Amber who had us come back again. She's new to the car business, not even listed on this webs More

by Michael M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber, Johnny, Ravi
Dec 23, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Michael, thank you for sharing your experience with Amber, Johnny, and Ravi at Aaron Chrysler Dodge Jeep Ram! We're delighted to hear they made the process smooth and enjoyable. We appreciate your support and look forward to seeing you again in the future!

December 13, 2024

They went over and beyond to help me. The service writer made sure my needs were met. More

by Rebelsracing33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 13, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Our Aaron Chrysler Dodge Jeep Ram team strives to go the extra mile for all our clients, so your feedback makes our day! Thank you!

December 05, 2024

Bought a used car from them less than a month ago. A/C wasn't working so they promised to have it fixed like new. Even put on the contract. They must have done exactly as we feared and just charged it More

by JSomebody
Recommend Dealer
No
Employees Worked With
yunior
Dec 13, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to hear about your experience with the AC issue. We strive for transparency and quality in our services, so it's concerning to learn that this wasn't reflected during your purchase. We'd like the opportunity to address this situation and find a resolution for you. Please reach out to me directly at your convenience. Thank you, Max Monroy - Service Manager - (951) 446-0335 - max.monroy@aaroncdjr.com

December 05, 2024

3 hours for an oil change. After making an appointment is unacceptable! I will not be back… More

by Jimdauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 13, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

I am sincerely sorry to hear about your experience and the extended wait time for your oil change. We will be sure to discuss this with our team to improve our efficiency for the future. If there is any additional information that you would like to provide, we would be happy to discuss it with you. Thank you, Max Monroy - Service Manager - (951) 446-0335 - max.monroy@aaroncdjr.com

November 26, 2024

Working with Wesley Warren was a pleasure. He made the deal painless. Call him for your Jeep needs. More

by tono_thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Warren
Nov 27, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Thomas, thank you for leaving Aaron Chrysler Dodge Jeep Ram a five-star review and giving a shoutout to Wesley! We hope you enjoy your Jeep!

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