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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
363 Reviews

363 Reviews of Aaron Chevrolet - Service Center

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August 17, 2024

Mark did not help me so I can’t really Rate him. Paul helped me, he was very friendly kind and although I did not sell my car to you guys, I didn’t walk away feeling indifferent. I will give Paul a More

by Sue M
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 19, 2024 -

Aaron Chevrolet responded

Sue, we're glad to hear Paul provided you with a positive experience at Aaron Chevrolet in Lake Elsinore. Thanks for the five-star rating!

August 17, 2024

They take great care of me every time I come in no matter what’s going on More

by arboragetreeservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisel
Aug 19, 2024 -

Aaron Chevrolet responded

Thank you for the great review. We look forward to seeing you again at Aaron Chevrolet in Lake Elsinore!

August 17, 2024

They were very pleasent and thoughtful. I arrived about 10 minutes early and they had my truck serviced within 30 minutes. Service doesn't get better than that. Thank you to the whole servi More

by diqlogiq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Aaron Chevrolet responded

Thanks for sharing your experience! We're glad to hear our service team at Aaron Chevrolet in Lake Elsinore took great care of you and got your truck serviced quickly. We appreciate the support!

August 17, 2024

Brianna Hull, you the best. Thank you for your time and your help to my situation. I do appreciate your dedication and professionalism. I definitely come back to see you when my More

by mynewacura126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hull
Aug 19, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Brianna provided excellent service at Aaron Chevrolet in Lake Elsinore. Your kind words mean a lot, and we look forward to assisting you with any future needs!

August 17, 2024

I had a very disappointing experience with Aron Chevrolet. I brought my truck in for repairs, hoping to get it fixed, but unfortunately, that didn’t happen. The staff was unhelpful and seemed disin More

by garcia-j123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Cisneros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Aaron Chevrolet responded

We're sorry to hear about your experience with us. It's disappointing that we didn't meet your expectations, and I apologize for any inconvenience caused. We take feedback like this seriously and would appreciate the opportunity to make things right. Please reach out when you can so we can discuss further. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 15, 2024

Very nice and efficient, good work they tell you about your vehicle and what's going on More

by robert.russell602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Aaron Chevrolet responded

We're glad you enjoyed working with our team, Robert! We appreciate your business and hope to see you again at Aaron Chevrolet in Lake Elsinore.

August 14, 2024

Aaron Chevrolet gave me a very fair price for my used car, and Quinn and his associates made the entire process very easy. More

by luzconner17
Recommend Dealer
Yes
Employees Worked With
Quinn
Aug 14, 2024 -

Aaron Chevrolet responded

Thank you for sharing your experience! We're glad to hear Quinn and the team at Aaron Chevrolet in Lake Elsinore made everything easy and provided a fair price. Enjoy your new ride!

August 13, 2024

Service was fast and easy with Fisal. Car was ready before noon. Only thing missing was a vacuum and car wash, More

by ccshaw21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Aug 13, 2024 -

Aaron Chevrolet responded

Thank you for the feedback! We're glad to hear Fisal provided fast and easy service at Aaron Chevrolet in Lake Elsinore, and we'll take note of your suggestion about the vacuum and car wash for future visits.

August 10, 2024

I never received a call when my truck was ready. I dropped off my truck on Monday afternoon for service on Tuesday. Never received a call on Tuesday as it was promised on Tuesday. I called Wednes More

by CAROLEFEENEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faisal
Aug 20, 2024 -

Aaron Chevrolet responded

Carolefeeney, I apologize for the communication lapse regarding updates on your truck. It's good to hear that our service department was courteous when you arrived, but we aim to keep our promises and will work on improving this aspect. If you'd like to discuss further or have any other concerns, please reach out. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 10, 2024

Dropped off my 2020 2500HD Duramax Truck for warranty work. A month later I call them to find out what is going on, they tell me my engine is in pieces on the ground and did this without my approval. GM More

by Carl Pires
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Fradd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cisneros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Aaron Chevrolet responded

Carl, this situation is very concerning and certainly not the level of service we aim to provide. I apologize for any miscommunication or inconvenience you've experienced and encourage you to please reach out directly so we can discuss a resolution. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

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