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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
440 Reviews
Call Service Center (951) 228-4513

440 Reviews of Aaron Chevrolet - Service Center

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November 01, 2023

I was not ready for the increased in cost for an oil change. It may have made a difference had I been told when I made the appt or when I arrived for service. More

by lwillissr1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mareo
Report | Print
October 30, 2023

Very professional and helpful in my situation about my service needs would recommend Aaron Chevrolet More

by REGULATOR1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd and Daniel
Report | Print
October 27, 2023

Taylor is great friendly and helpful. Not so thrilled about the pricing expensive. My experience with other staff was not so good and unprofessional. More

by lealvarado74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names
Report | Print
Oct 30, 2023 -

Aaron Chevrolet responded

Thank you for providing this feedback about your experience at Aaron Chevrolet. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 27, 2023

Had an issue with receiving my vehicle registration, called the dealership and informed them of the issue, it was resolved very fast, these guys go the extra mile to accommodate their customers, they ca More

by ferrell.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Hornkohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Toscas
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Oct 30, 2023 -

Aaron Chevrolet responded

John, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Kriti Sharma, Business Operations Manager Kriti@aaronag.com (858) 956-2321

October 26, 2023

Excellent communication regarding my vehicle’s needs. I appreciated the text service too while I waited in person. More

by MZMESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshal Fradd
Report | Print
Oct 27, 2023 -

Aaron Chevrolet responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Aaron Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 25, 2023

Professional and friendly service. Went out of their way to make sure i was taken care of. More

by damian.boggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Report | Print
Oct 26, 2023 -

Aaron Chevrolet responded

Damian, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 19, 2023

The girl at the service desk, very nice. Taylor is excellent person and he know his job, thank you. More

by united.signs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, service Dept.
Report | Print
Oct 23, 2023 -

Aaron Chevrolet responded

Thank you for this amazing review and shoutout for Taylor! We really appreciate your business here at Aaron Chevrolet. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 19, 2023

Thank you Aaron Chevrolet. Upon arrival. Met with Marshall who had outstanding customer service. My car was processed pretty quickly for its oil change. Tire rotation was compl More

by DJERICAANDERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Fradd
Report | Print
Oct 23, 2023 -

Aaron Chevrolet responded

It’s great to know that Marshall provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 18, 2023

I have been satisfied with the service I get with Aaron Chevrolet. This has been .the third time I have used their service department. More

by HDREIER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Oct 23, 2023 -

Aaron Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 18, 2023

Absolute worst Chevrolet dealership experience in my life. I will never return and I advise anyone reading this to not waste your time here. More

by DALUXURYCARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Report | Print
Oct 23, 2023 -

Aaron Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

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