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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
410 Reviews
Call Service Center (951) 228-4513

410 Reviews of Aaron Chevrolet - Service Center

Sort by
October 04, 2023

very good fast and efficient service with fair price qualified and certified staff, of course I recommend it More

by germaflores_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Vazquez
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Oct 05, 2023 -

Aaron Chevrolet responded

It's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Aaron Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 02, 2023

Great service and had vehicle ready before the time that it was promised. Thanks for another great experience. More

by JBEN_ELECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Oct 03, 2023 -

Aaron Chevrolet responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Aaron Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

September 27, 2023

Service was great, service manager Denny was very Helpful Got my truck out in a timely manvery awesome dealership More

by Gary.unzueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny
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Sep 28, 2023 -

Aaron Chevrolet responded

Hi Gary and thank you for your kind words. We are very happy to hear that Denny was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

September 26, 2023

Excellent customer service and the alignment tech was spot on! This dealership’s service is better than the one I purchased my vehicle from. More

by M1Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faiyas
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Sep 26, 2023 -

Aaron Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

September 25, 2023

did complete the survey and did express how dissatisfied we are at the fact that the dealer knows something is wrong with the truck but because nothing is "broken" it won't get fixed, to top it off we were More

by KIA2013
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealer in general
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Sep 27, 2023 -

Aaron Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

September 25, 2023

It has great customer service always taken care and always explain when something is in need or will need attention soon. More

by QUINTOS_34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Sep 26, 2023 -

Aaron Chevrolet responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Aaron Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

January 16, 2022

On 12/23/21 at 4:45pm, I had to make an emergency stop at Anderson Chevrolet because my windshield wipers became disabled during the heavy downpour. I was greeted by Kevin and Hector in the parts department More

by MR25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Hector
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March 22, 2021

Got my new service manager today since Paul retired. Taylor is off to a great start; I look forward to working with him as my new service manager. More

by Erick
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
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December 19, 2020

Paul in the service center didn’t give up and made sure my Trax was fixed. His perseverance is much appreciated as this vehicle is important to me and my family as we commute everyday in this car. Please More

by Erick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
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August 14, 2020

Carlos in the Service Center was very helpful in helping me resolve an issue with my truck's AC. Thank you guys for all your help. And thanks for wearing your masks! 😷 More

by HappyCamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
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