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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
450 Reviews

450 Reviews of Aaron Chevrolet - Service Center

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March 09, 2025

Every employee I came in contact with was very polite and respectful. Ricky my service advisor was awesome. His customer service was an A+. More

by TOMMYGIRL92026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Mar 10, 2025 -

Aaron Chevrolet responded

Thank you for sharing your experience with us at Aaron Chevrolet in Lake Elsinore! We're delighted to hear that Ricky and the rest of our team provided top-notch service. We appreciate your feedback and look forward to serving you again!

March 08, 2025

Taylor is awesome. A little work on Service staff is needed when promises are made. Followup is key. Service Manager is making it right. Much appreciated. Taylor keep More

by GRANDMAC01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Aaron Chevrolet responded

Thank you for sharing your feedback about Aaron Chevrolet in Lake Elsinore! We're glad to hear that Taylor is keeping you informed and the Service Manager is addressing your concerns. We appreciate your patience and look forward to serving you better next time!

March 08, 2025

Brianna was the contact while my vehicle was being repaired. She kept me informed of the progress of my vehicle and dealt with insurance directly saving me a headache. She is awesome More

by d.versteeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Mar 10, 2025 -

Aaron Chevrolet responded

We're delighted to hear that Brianna provided such excellent service during your vehicle repair at Aaron Chevrolet in Lake Elsinore. Thanks for sharing your experience with us!

March 08, 2025

Everyone is very professional and courteous. Greet you upon coming in and leaving. Very satisfied More

by MARYFLIEMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
Mar 10, 2025 -

Aaron Chevrolet responded

We are thrilled to see your positive review, Mary! The Aaron Chevrolet in Lake Elsinore team looks forward to your next visit with us. Take care!

March 07, 2025

I had an excellent experience at this dealership. I came in with an issue with one of my tire and was taken care of right away. They were polite and very understanding. The employee even stayed a hal More

by stanton_crew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal, Starrina Cardenas
Mar 10, 2025 -

Aaron Chevrolet responded

Thank you for sharing your positive experience with us at Aaron Chevrolet in Lake Elsinore! We're delighted to hear that our team went above and beyond to ensure you were taken care of promptly. Your recommendation means a lot, and we're here whenever you need assistance. Safe travels ahead!

March 07, 2025

I like this dealership because of excellent service. All of my contact with employees are positive. I have been taking my car to this location for many years and name has changed three times but custo More

by viclynsim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna was also excellent., Denny Covarrubias, Kassandra Ramirez
Mar 10, 2025 -

Aaron Chevrolet responded

Viclyn, thank you for your loyalty and kind words about Aaron Chevrolet in Lake Elsinore! We're delighted to hear that our team consistently provides excellent service. We look forward to serving you for many more years!

March 04, 2025

Acquisition team did not deliver my check as promised after 5 days, most places like carmax will issue your check on the spot! Need to get on updated process. More

by ASGUZMA
Recommend Dealer
No
Employees Worked With
David Magaña
Mar 08, 2025 -

Aaron Chevrolet responded

I'm sorry to hear about the delay with your check. We strive for efficiency and it's clear we fell short in this instance. Your feedback is valuable, and we're committed to improving our process. Please reach out so we can resolve this promptly for you. Thank you, Mark Fradd – Service & Parts Director – mfradd@aaronchevy.com – (951) 228-3054

February 28, 2025

No, I don’t want to write about the service center because I wanted to quickly answer questions. More

by CEROSENGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
Mar 03, 2025 -

Aaron Chevrolet responded

Thank you for reviewing Aaron Chevrolet in Lake Elsinore!

February 28, 2025

My truck was in for a recall and thanks to Briana and the service department it was smother and easy. Briana was friendly and kept me informed on what was going on, and quickly set me up with a ride to and f More

by MKTHOMP16
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Feb 28, 2025 -

Aaron Chevrolet responded

Thank you for sharing your experience with us! We're delighted to hear that Briana and the service team at Aaron Chevrolet in Lake Elsinore made your recall process smooth and easy. We appreciate the kudos, and we're here if you need anything else!

February 27, 2025

Everyone at the dealership was extremely helpful, Faisal made the process very seamless and was great to work with. More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Feb 27, 2025 -

Aaron Chevrolet responded

Brandon, we're delighted to hear that Faisal and the team at Aaron Chevrolet in Lake Elsinore made your experience seamless. Thank you for sharing your positive feedback!

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