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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
391 Reviews

391 Reviews of Aaron Chevrolet - Service Center

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October 18, 2023

Absolute worst Chevrolet dealership experience in my life. I will never return and I advise anyone reading this to not waste your time here. More

by DALUXURYCARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Oct 23, 2023 -

Aaron Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 18, 2023

The service department was easy to find and they checked me in quick as well. The service was quick. More

by betz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny
Oct 23, 2023 -

Aaron Chevrolet responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Aaron Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 16, 2023

Great service! Everyone was professional and had great attitudes. They were finished with the service in great time More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny
Oct 17, 2023 -

Aaron Chevrolet responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Aaron Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 16, 2023

Great Dealership and great Customer Service and Support. Always Friendly and knowledgeable. Service department is great. More

by brockpinckney
Recommend Dealer
Yes
Employees Worked With
Mike Gandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Aaron Chevrolet responded

Your compliments and kind words mean so much to us and our team, Brock! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 14, 2023

Faisal was helpful, friendly and kept me informed of repairs needed. My car was repaired in the time promised. More

by CJBBYGRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center. Faisal
Oct 16, 2023 -

Aaron Chevrolet responded

It’s great to know that Faisal provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 13, 2023

While my oil changes and services are usually top notch, this particular one was NOT! 3 hrs to complete my oil change with an 8am appointment, admittedly I was ten mins late arriving. However to have to r More

by Nvl84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Oct 17, 2023 -

Aaron Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 13, 2023

Very kind and attentive Promo to finish my needs and well followed up on my vehicle compliances More

by Calvillo-23bal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 16, 2023 -

Aaron Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 12, 2023

Great staff and service. Just next time don’t forget to pur a new sticker More

by RAQUELPEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall
Oct 13, 2023 -

Aaron Chevrolet responded

Thank you for taking the time to provide this feedback, Raquel. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 12, 2023

Took really good care of my situation. Highly recommend this dealership. I will be purchasing my next vehicle and servicing them here. Thank you More

by PRIMOJDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Oct 13, 2023 -

Aaron Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 12, 2023

I was 10 minutes early for my 330 appointment, and was greeted promptly by the service technician. We went over my reason for being there, an oil change, And then got things on the computer to be sure the More

by silerman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall
Oct 16, 2023 -

Aaron Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If there is anything you would like to discuss further, feel free to reach out to us at your earliest convenience. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

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