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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
410 Reviews
Call Service Center (951) 228-4513

410 Reviews of Aaron Chevrolet - Service Center

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January 17, 2025

Service Dept. people were amazing. Would work with Briana again and the others that I interacted with. What I'm upset about is timing & price. It took my 3 hours f More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Report | Print
Jan 24, 2025 -

Aaron Chevrolet responded

Alex, I'm glad to hear you had a positive experience with our team. However, I understand your concerns about the timing. We strive for efficiency and fair pricing, so it's disappointing to know we fell short in this instance. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Mark Fradd – Service & Parts Director – mfradd@aaronchevy.com – (951) 228-3054

January 16, 2025

They were very friendly and worked quickly to have the work on my truck completed More

by vyoshida4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Aaron Chevrolet responded

Thanks for the awesome review of Aaron Chevrolet in Lake Elsinore!

January 16, 2025

Briana was very help. She kept me updated every step of the way. I look forward to working with her in the future. More

by TERESACORTEZ433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Hull
Report | Print
Jan 16, 2025 -

Aaron Chevrolet responded

We're delighted to hear that Briana provided you with excellent service at Aaron Chevrolet in Lake Elsinore. Thank you for sharing your experience, and we look forward to assisting you again in the future!

January 15, 2025

Great customer service Great customer service Great customer service Great customer service Great customer service More

by TONY_A47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Report | Print
Jan 16, 2025 -

Aaron Chevrolet responded

Thank you for the enthusiastic feedback, Tony! We're delighted to hear that our team at Aaron Chevrolet in Lake Elsinore provided such great customer service. We appreciate your support and look forward to serving you again!

January 08, 2025

Not happy with service in regards to a key fog was not willing to work with me on the warranty. Check with other dealers you guys was over price. Sent you changes owner service is not the same. I know More

by MT887.MT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It Reanna I think.
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Jan 10, 2025 -

Aaron Chevrolet responded

I'm sorry to hear about your experience with the key fob and warranty concerns. We strive for competitive pricing and excellent service, so it's disappointing to learn we fell short this time. Please reach out if you'd like us to address any specific issues or discuss how we can improve moving forward. Thank you, Mark Fradd – Service & Parts Director – mfradd@aaronchevy.com – (951) 228-3054

January 08, 2025

Service advisor was great! I took my car in for pretty big work that would require to have my truck in the shop for a few days! Wish a loaner car would have been offered or had More

by sicraider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Aaron Chevrolet responded

Thank you for sharing your feedback with us. We're glad to hear that the service advisor was great, but we apologize for any inconvenience regarding the loaner car situation. We understand how important it is to have transportation while your vehicle is being serviced and will take this into consideration moving forward. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out. Thank you, Mark Fradd – Service & Parts Director – mfradd@aaronchevy.com – (951) 228-3054

January 07, 2025

I am disappointed that the dealership did not honor the lifetime oil change with lake chevrolet the advisor was great, break room had no snacks or water. More

by blkheat_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Aaron Chevrolet responded

Thank you for sharing your feedback. It's disappointing to hear about the issues with honoring the lifetime oil change and the lack of amenities in our break room. We strive to provide a comfortable experience, so I appreciate you bringing this to our attention. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Mark Fradd – Service & Parts Director – mfradd@aaronchevy.com – (951) 228-3054

January 01, 2025

Excellent customer service honest and fair price Been taking my vehicles for service since last year haven’t had issues every one here are professionals More

by lvsandoval09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Aaron Chevrolet responded

Thank you for your continued trust in Aaron Chevrolet in Lake Elsinore! We're delighted to hear that our team has consistently provided excellent service and fair pricing. We look forward to serving you again soon!

December 31, 2024

Mario was very welcoming and understanding. Very honest and thorough. Communication was top notch. Thank you! More

by augie25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department
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Jan 02, 2025 -

Aaron Chevrolet responded

We're delighted to hear that Mario provided such a welcoming and thorough experience at Aaron Chevrolet in Lake Elsinore. Thank you for highlighting his excellent communication skills! We appreciate your feedback and support.

December 30, 2024

Everything was fine with the service and customer service and the customer care and service More

by SMITHRUPERT202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Aaron Chevrolet responded

We are so happy that our Aaron Chevrolet in Lake Elsinore team earned your five stars. Thanks for your feedback!

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